Motorola Solutions

Mobile Video Quality Specialist

Motorola Solutions$90K — $135K *
Allen, TX 75002In-Person
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field with Data Analytics experience.
  • 5+ years of experience in product quality or related fields.
  • Proficiency in Google Sheets, basic SQL, or data visualization tools like Tableau/PowerBI.
  • Greenbelt or Blackbelt certification is a plus.
  • Strong communication skills and structured problem-solving abilities.

Responsibilities

  • Manage software and hardware quality standards throughout product development.
  • Lead root cause analysis of product defects and drive corrective actions.
  • Support technical evaluations on quality issues and identify process gaps.
  • Build and maintain quality dashboards and reports to highlight trends for leadership.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
Full Job Description
Department Overview
Global Field and Product Quality
Job Description

We are seeking a detail-oriented and analytical Mobile Video Quality Specialist to join our Quality organization in Allen, Texas. This role is critical for supporting the continuous monitoring, evaluation, and improvement of our mobile video products. Working alongside cross-functional teams, you will act as a frontline quality analyst monitoring real-time performance, triaging video quality issues, and facilitating resolution across hardware, software, and network operations.

Key Responsibilities
  • Quality Leadership: Manage both software and hardware quality standards, drive product quality practices across the product development lifecycle, facilitate DFMEA and design reviews to prevent defect leakage
  • Problem Resolution: Lead root cause analysis of fielded product defects and drive corrective actions, assist in identifying, logging, and triaging mobile video performance anomalies. Facilitate cross-team communication between engineering, product, and vendor teams to drive timely root-cause analysis (using basic methodologies like 5 Whys or Fishbone diagrams).
  • Technical Evaluation: Support technical evaluation on quality issues, hardware, software, identify process gaps and drive continuous improvement initiatives, other.
  • Reporting: Build and maintain basic quality dashboards and statistical reports to highlight trends, product quality levels, and recurring failure modes for leadership review.


Qualifications & Preferred Skills
  • Education/Experience: Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, with Data Analytics experience, or a related technical discipline.
  • 5+ years of experience
  • Analytical Skills: Proficiency in Google Sheets, basic SQL, or data visualization tools (Tableau/PowerBI) to analyze logs and extract insights.
  • Certifications: Greenbelt or Blackbelt certification is a plus.
  • Soft Skills: Strong communication skills, structured problem-solving ability, and a collaborative mindset to bridge gaps between technical and business teams.


Strategic Focus

This role focuses on systemic oversight and cross-functional coordination rather than individual contributor execution. The ideal candidate will bridge the gap between technical teams and product quality outcomes, ensuring that mobile video experiences meet user and business expectations.

Target Base Salary Range: $90,000 - $135,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-MM4

#LI-HYBRID

Basic Requirements
• Bachelor's or Master's Degree in Electrical, Mechanical, Industrial, or Manufacturing Engineering
• At least 5+ years of experience in either product development or manufacturing.

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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