Mitigation Manager

Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in restoration and mitigation required
  • Customer service dedication
  • Leadership abilities to guide diverse teams
  • Fluency in English
  • Valid driver's license with a clean record
  • Availability for nights/weekends and overtime
  • Eagerness to learn and grow professionally

Responsibilities

  • Lead a team in providing comprehensive restoration services
  • Ensure excellent customer service during all projects
  • Assist team members and collaborate with other departments
  • Represent the company positively at all times
  • Conduct daily team huddles for optimal preparedness
  • Meet clients and adjusters on-site for issue resolution
  • Re-inspect job sites to ensure quality control
  • Serve as the main contact for customer inquiries and resolve issues promptly
  • Keep trucks and equipment organized and stocked

Benefits

  • Leadership development programs for career advancement
  • Monthly cross-training initiatives
  • Paid training for skill enhancement
  • Health, dental, and vision insurance available
  • Referral program for employee incentives
  • Positive workplace culture and team dynamics
  • Performance-based bonus opportunities
Full Job Description
Restoration and Mitigation Manager Experience REQUIRED!! Local to Temecula Area

What does a Mitigation Manager with Paul Davis do?
  • Lead a team of hardworking individuals serving others within your community
  • Make a difference for others that have had a disaster strike their property
  • Take pride when your team completes mitigation projects on budget with an exceptional customer experience
  • Be empathetic and show a sense of urgency while communicating through modern technology

Team Compensation and Benefits:
  • Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
  • Monthly cross-training opportunities to advance your career
  • Paid training
  • Health, dental and vision insurance
  • Referral program
  • Great culture and team dynamic
  • Bonus opportunities based on performance


Team Qualifications (Requirements):
  • Desire to join a world-class team and contribute a positive attitude
  • Dedication to customer service
  • Ability to lead others from diverse backgrounds
  • Fluent in English
  • Valid driver's license with a clean record
  • Have the ability to work nights/weekends and overtime, if needed
  • Desire to continually learn new things


Role on the Team (Job Responsibilities):
  • Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications.
  • Focus and dedication to providing excellent customer service.
  • Assist other team members when needed and foster a positive working relationship with other departments.
  • Be a great representative of our brand!
  • Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
  • Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
  • Re-inspect job sites for quality control.
  • Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
  • Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
  • Be accessible by phone and participate, as necessary, in the on-call schedule.


Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

Compensation: $80,000.00 - $120,000.00 per year

About Institute of Inspection Cleaning and Restoration Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
Learn more about Institute of Inspection Cleaning and Restoration Certification
Size
50 employees
Industry
Founded
1972

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