Role OverviewAs a Mission Operations Engineer at Method, you'll be responsible for the technical delivery of Method platform and directly working with users to ensure their deployment is generating impact. It is a unique mix of solution architecture, user enablement, reliability engineering, and security tool development. Tactically, day-to-day, this means administering Method platform, training users, troubleshooting, understanding user workflows and pain points, and developing new security tools as the tip of the spear. Strategically, you are the technical lead for customers, and you turn a deep understanding of their mission into platform and business advantages.
You have a technical background (CS degree or cyber security degree) and want to maintain your technical chops while getting much closer to users. Likely you are currently at a top tier business consulting firm, in a fast paced cyber analyst role, or are a very technical sales engineer.
You do not have to have a security background but you must be deeply curious and have a strong interest in learning cyber security.
You have a business counterpart in the Deployment Lead role which is responsible for the overall customer engagement.
Key Responsibilities- Deploy, debug, and integrate Method platform into customer environments and security stacks.
- Troubleshoot Method Platform operations with users.
- Map and understand technical workflows from users and create solutions with Method Engineering to enable users.
- Develop security tools to integrate directly into Method Platform to unlock new value with users.
- Create and manage test range environments for onboarding, training, and testing.
- Serve as the customer facing technical and security expert.
- Collaborate with engineers to develop new features and user experiences for all customers.
Qualifications- Deep curiosity about how systems work and obsession over the details.
- Ready to commit serious time and attention to becoming a security expert.
- Proficiency in software development and prototyping. Experience in Python and Go is preferred.
- High agency mindset to proactively identify issues and solve them self-service.
- Ability to effectively communicate technical concepts and their impact to non-security stakeholders.
Nice to Have- Experience working in an infosec organization, with strong familiarity with security workflows, tools, and automation.
- Familiarity with container security, cloud security, or other infrastructure-focused security domains.
- Familiarity with offensive security.
Base Salary Range: $140,000-$190,000 
