Bachelor's degree in Business Administration, Management, or related field
5+ years of experience in administrative support and project management
Bilingual English/Korean with advanced reading and writing skills
Advanced proficiency in Microsoft Office Suite, especially Excel and PowerPoint
Strong project management skills, experience with Smartsheet is a plus
Exceptional relationship-building and stakeholder management abilities
Adaptable and resilient to manage multiple priorities in dynamic environments
Responsibilities
Oversee and execute key administrative functions to align service plans with organizational goals
Provide support for project management activities, including report generation and presentation development
Facilitate cross-department collaboration to enhance B2B customer satisfaction
Prepare strategic reports for senior leadership and global headquarters in Korea
Optimize B2B service processes using strategic thinking and customer feedback
Assist in preparation of strategic initiatives to achieve team targets
Benefits
Medical insurance (Health, Dental & Vision)
401(k) plan
Paid time off
H1B/Green Card sponsorship for eligible candidates
Hands-on experience at global industry leader Samsung
Opportunities for career advancement
Full Job Description
[Position Overview]
Job Title: Korean Bilingual Business Analyst 2
Education: Bachelor's Degree in Business Administration, Management, or related field
5+ years of experience in administrative support, project management, and cross-functional collaboration with a focus on B2B service planning and process improvement
Job Type: Full-Time, Hourly
[Location]
Englewood Cliffs, NJ
[Benefits & Perks]
Medical Insurance (Health, Dental & Vision)
401(k)
Paid Time Off
H1B/Green Card Sponsorship for qualified employee
Hands-on experience at global industry leader Samsung
Opportunities for career advancement
[Summary]
Support B2B service planning and administrative functions in collaboration with cross-functional teams
Assist senior leadership with strategic report preparation and presentation development
Drive continuous process improvement by leveraging customer feedback and stakeholder input
Facilitate seamless project execution through report generation, meeting documentation, and PowerPoint presentations
Bilingual English/Korean communication required for coordination with global teams and headquarters
[Duties and Responsibilities]
Service Planning & Administrative Support: Oversee and execute administrative functions, including the review and documentation of service plans, project progression, and key discussions to ensure alignment with organizational goals
Project Support: Provide comprehensive support for project management activities, including report generation, presentation development (e.g., PowerPoint), and meeting note documentation to facilitate seamless project execution
Cross-Departmental Collaboration: Foster collaboration across departments to enhance B2B customer satisfaction, ensuring alignment with customer expectations and organizational objectives
Reporting Preparation: Assist in the preparation of strategic reports for senior leadership and the Global HQ office in Korea, ensuring accuracy, relevance, and timeliness
Process Improvement: Develop and optimize B2B service processes in collaboration with stakeholders, leveraging strategic thinking and customer feedback to drive continuous improvement
Strategic Target Alignment: Contribute to the preparation of strategic initiatives and collaborative efforts to achieve team targets, ensuring alignment with broader organizational goals
[Skills & Qualifications]
5+ years of experience in administrative support, project management, and cross-functional collaboration, with a focus on B2B service planning and process improvement
Bilingual proficiency in English and Korean, with advanced reading and writing skills required for seamless communication with global teams and stakeholders
Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook, to support reporting, presentations, and documentation
Strong project and program management skills, with a proven ability to plan, coordinate, and execute projects and events efficiently; experience with Smartsheet is a plus
Exceptional relationship-building and stakeholder management skills, with the ability to collaborate internally and externally across all organizational levels
Strategic thinking and problem-solving abilities, with a focus on aligning B2B service processes with customer expectations and team objectives
Adaptability and resilience to thrive in fast-paced, dynamic environments while managing multiple priorities effectively
Analytical mindset with a self-driven approach to continuous learning and process optimization
