[Position Overview]- Job Title: Korean Bilingual Business Analyst 2
- Education: Bachelor's Degree in Business Administration, Management, or related field
- 5+ years of experience in administrative support, project management, and cross-functional collaboration with a focus on B2B service planning and process improvement
- Job Type: Full-Time, Hourly
[Location][Benefits & Perks]- Medical Insurance (Health, Dental & Vision)
- 401(k)
- Paid Time Off
- H1B/Green Card Sponsorship for qualified employee
- Hands-on experience at global industry leader Samsung
- Opportunities for career advancement
[Summary]- Support B2B service planning and administrative functions in collaboration with cross-functional teams
- Assist senior leadership with strategic report preparation and presentation development
- Drive continuous process improvement by leveraging customer feedback and stakeholder input
- Facilitate seamless project execution through report generation, meeting documentation, and PowerPoint presentations
- Bilingual English/Korean communication required for coordination with global teams and headquarters
[Duties and Responsibilities]- Service Planning & Administrative Support: Oversee and execute administrative functions, including the review and documentation of service plans, project progression, and key discussions to ensure alignment with organizational goals
- Project Support: Provide comprehensive support for project management activities, including report generation, presentation development (e.g., PowerPoint), and meeting note documentation to facilitate seamless project execution
- Cross-Departmental Collaboration: Foster collaboration across departments to enhance B2B customer satisfaction, ensuring alignment with customer expectations and organizational objectives
- Reporting Preparation: Assist in the preparation of strategic reports for senior leadership and the Global HQ office in Korea, ensuring accuracy, relevance, and timeliness
- Process Improvement: Develop and optimize B2B service processes in collaboration with stakeholders, leveraging strategic thinking and customer feedback to drive continuous improvement
- Strategic Target Alignment: Contribute to the preparation of strategic initiatives and collaborative efforts to achieve team targets, ensuring alignment with broader organizational goals
[Skills & Qualifications]- 5+ years of experience in administrative support, project management, and cross-functional collaboration, with a focus on B2B service planning and process improvement
- Bilingual proficiency in English and Korean, with advanced reading and writing skills required for seamless communication with global teams and stakeholders
- Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook, to support reporting, presentations, and documentation
- Strong project and program management skills, with a proven ability to plan, coordinate, and execute projects and events efficiently; experience with Smartsheet is a plus
- Exceptional relationship-building and stakeholder management skills, with the ability to collaborate internally and externally across all organizational levels
- Strategic thinking and problem-solving abilities, with a focus on aligning B2B service processes with customer expectations and team objectives
- Adaptability and resilience to thrive in fast-paced, dynamic environments while managing multiple priorities effectively
- Analytical mindset with a self-driven approach to continuous learning and process optimization
[Hashtags]#Samsung #BusinessAnalyst #KoreanBilingual #B2B #ProcessImprovement #ProjectManagement #MidLevel #Operations #ServicePlanning #Bilingual
