Bachelor's degree in Computer Science, IT, or related field.
Minimum 3 years of hands-on experience with Microsoft Exchange Online and Exchange Server.
Strong understanding of Microsoft 365 services and email security.
Experience with migration tools for Exchange environments.
Proficient in troubleshooting email delivery and authentication issues.
Excellent communication skills for technical discussions with stakeholders.
Ability to manage multiple priorities professionally.
Responsibilities
Administer and optimize Microsoft Exchange Online environments for clients.
Monitor performance and resolve issues to ensure system reliability.
Manage user accounts, permissions, and policies within the Exchange Online ecosystem.
Design and implement security controls to protect against email threats.
Assist with the migration from on-premises to Exchange Online environments.
Collaborate to integrate Exchange Online with other cloud services.
Maintain documentation on configurations and troubleshooting steps.
Benefits
Paid Federal Holidays
Health, Dental, and Vision insurance options
Simple IRA with matching contributions
Robust Paid Vacation Policy
Continuing Education Assistance
Short Term Disability
Company provided life insurance
Full Job Description
Description
Microsoft Exchange Online Administrator to join our growing team. This position offers an exciting opportunity to play a key role in the administration, optimization, and security of our clients' cloud-based email environments, contributing directly to improved business communication and productivity across diverse industries.
Responsibilities
Administer, maintain, and optimize Microsoft Exchange Online environments for clients and internal teams.
Monitor system performance and proactively identify, troubleshoot, and resolve issues to ensure high availability and reliability.
Manage user accounts, mailboxes, groups, permissions, and policies within Exchange Online and Microsoft 365 ecosystems.
Design and implement mail flow rules, transport rules, and security controls to protect against threats such as phishing, spam, and data leakage.
Assist with the migration of on-premises Exchange environments to Exchange Online, including planning, execution, and post-migration support.
Collaborate with IT teams to integrate Exchange Online with other cloud services (Teams, SharePoint, OneDrive, etc.) and support unified communications initiatives.
Maintain comprehensive documentation on configurations, procedures, and troubleshooting steps.
Provide Tier 2/3 technical support for end users, resolving escalated issues related to email delivery, calendar synchronization, mobile integration, and Outlook connectivity.
Support compliance initiatives by configuring retention policies, legal holds, auditing, and eDiscovery features.
Stay current with Microsoft Exchange Online updates, new features, and best practices, recommending enhancements where appropriate.
Participate in security monitoring, incident response, and disaster recovery planning for Exchange Online and related services.
Train and mentor junior IT staff on Exchange Online administration and troubleshooting.
Support internal Vamonos IT initiatives and operations as needed.
Support the Vamonos IT business development initiatives and team.
Engage/complete continuing education/certification processes as prescribed by customer and/or Vamonos IT.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
Minimum 3 years of hands-on experience administering Microsoft Exchange Online and Exchange Server environments.
Strong understanding of Microsoft 365 services, PowerShell scripting, and email security protocols.
Experience with migration tools and processes (e.g., hybrid deployments, cutover/staged migrations).
Proficiency in troubleshooting email delivery issues, mail flow, and authentication mechanisms.
Excellent verbal and written communication skills, with an ability to explain technical concepts to non-technical stakeholders.
Ability to work independently, manage multiple priorities, and maintain a high standard of professionalism under pressure.
