Bachelor's degree and 5+ years of related experience preferred; equivalent education/experience accepted
Advanced decision-making and problem-solving skills
Excellent verbal and written communication skills
Strong interpersonal and leadership abilities
Solid business acumen and professionalism
Project management expertise
Self-motivated with ability to work independently as well as in teams
Responsibilities
Drive IT service delivery to ensure customer service excellence
Manage daily activities of IT resources to roll out secure solutions
Define technology roadmaps and strategies aligned with business objectives
Identify process improvement opportunities for IT and business functions
Promote and uphold organizational values and team accountability
Maintain cybersecurity posture by adhering to security protocols
Benefits
Professional office environment with ergonomic considerations
Opportunities for development and coaching
Focus on succession planning and employee potential
Collaborative team culture
Full Job Description
Purpose Statement: Lead and manage an information technology team, delivering end-to-end services which are aligned with and effectively and efficiently support business and IT strategies, goals and operations.
Key Job Accountabilities:
Ensure customer service excellence by driving the information technology service delivery for the system/business areas of accountability. Manage system operations to meet or exceed defined service level agreements.
Manage daily activities of information technology resources to deploy secure solutions that meet or exceed customer needs.
Understand business objectives, processes, tools and related challenges to define functional area strategies, plans, technology roadmaps and projects.
Identify opportunities to improve overall information technology and business processes to improve organizational efficiency.
Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.
All GT leaders are accountable for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents.
Education/Experience Qualifications:
Bachelor's Degree with 5 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
Other Qualifications:
Advanced decision making and problem solving skills.
Advanced verbal and written communication skills.
Good interpersonal, communication and leadership skills; ability to motivate people and manage resources effectively and work with business partners to achieve goals.
Business acumen, knowledge and professionalism; understand how a business operates with the ability to develop and articulate the value proposition of a new process.
Functional expertise in project management skills
Must be self-motivated with the ability to work independently and in a team environment.
Physical Requirements:
Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.
Travel Requirements:
N/A
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
About Plexus Corporation
Plexus Corporation is an American multinational electronics manufacturing services company headquartered in Neenah, Wisconsin. The company provides a range of services to original equipment manufacturers (OEMs) in the aerospace and defense, healthcare, industrial, and semiconductor industries. Plexus' services include design and engineering, supply chain management, assembly and testing, and after-market services. The company operates in North America, Europe, and Asia and has manufacturing facilities in over 20 countries. Plexus was founded in 1979 and went public in 1988.
