Entergy Corporation

Mgr, Distribution Control Center

Entergy Corporation • $100K — $130K *
Beaumont, TX 77705In-Person
Energy & Utilities
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BS in Engineering (preferably Electrical) or equivalent experience; Master's degree preferred.
  • 10 years of Operations and Distribution Line experience; strong background in Safety Processes and Procedures.
  • Proficient in DOC systems like SCADA, SAISO, AM/FM, AORS, ARCOS, and Microsoft Office Suite.
  • Excellent computer skills with a proven aptitude in technology applications.
  • Professional Engineer license is a plus, but not mandatory.

Responsibilities

  • Direct and supervise Distribution Operations Centers (DOC) staff, ensuring safe practices and effective communication.
  • Oversee resource scheduling and operational coordination for DOC Operators, collaborating with various departments.
  • Act as a customer liaison for outage status, ensuring compliance and accurate information dissemination.
  • Develop long-range service and safety plans for DOC while fostering a positive work environment.
  • Analyze storm responses and significant events, ensuring timely updates and accurate outage predictions.
  • Conduct reviews of data maintenance and oversee Service Suite Organization for operational efficiency.
  • Lead change management for upcoming enhancements like DMS/OMS and other grid modifications.

Benefits

  • Comprehensive health and wellness programs.
  • Opportunities for professional development and career progression.
  • Work-life balance support through flexible scheduling options.
  • Engagement in team-building and safety initiatives.
Full Job Description
Work Place Flexibility: Onsite

Legal Entity: Entergy Texas, Inc.-GTX

JOB SUMMARY/PURPOSE
Responsible for the oversight of Distribution Operations Centers (DOC) serving all Distribution areas in the state. Manage DOC performance to ensure restoration and information service levels are achieving safety and service excellence. Oversee SCADA Switching Operations to ensure safe compliance for all operational areas. Target ZERO Switching errors/incidents. Ensure the DOC constantly obtains and provides outage information to the CSC and other customer contact personnel - including executive reporting.

JOB DUTIES/RESPONSIBILITIES
  • Responsible for the direction and supervision of DOC staff in all Operations Centers Answers and coordinates inbound questions, from internal and external customers, regarding outage status. Promote and ensure safe work practices for all office employees and support our safety efforts via communication to our field employees. Ensure the utilization of Human Performance tools as appropriate. Responsible for Critical Infrastructure and PSP compliance and access approval - which is absolutely essential to meet federal requirements and prevent extreme fines.
  • Oversees and directs DOC Supervisors in consistent plan for resource scheduling of DOC Operators to meet demand. Interface with TCC, Transmission and Substation groups for effective operation of DOC and network support. Accountable for the proper preparation of switching orders that will isolate work areas without causing power outages, referring to drawings of power systems.
  • Be an agent for the Customer Outage system in order so others understand its functions and use. Ensures compliance with all hand-off and ramp up procedures. Compiles outage status summaries for network and regions. Reviews the call-out rosters and the process to notify networks about after-hours work. Is an SME for the Entergy Callout Software. Schedules additional personnel as needed for dispatching and SAISO entry. Ensures the monitoring of all weather tools by the DOC and System Outage Response Team.
  • Develop long range plan for DOC service, safety, performance, resourcing and communication processes for State Operations. Ensure DOC achieves maximum positive morale, team environment and leadership support. Serves as the primary contact for emergency personnel during regular hours and major storms. Integral member of Command Center.
  • Ensures compliance with all hand-off and ramp up procedures. Analyze storm response after events. Analyze other large events with major impact on customers as needed. Responsible for the correct use of the Outage Prediction (NOC) systems regarding storm response. This includes working with line areas for Estimated Restoration Times, ensuring customer friendly wording, and updating them on a timely basis.
  • Conducts periodic reviews of the data maintenance backlog and prioritizes the backlog for data maintenance updates. Reviews outage reliability data to ensure proper recording of outages as well as exceptions that should not be included. Direct and oversee the Service Suite Organization for the state. Promote and ensure safe work practices for all office employees and support our safety efforts via communication to our field employees. Ensure utilization and support of the Service Suite application and its complete utilization Act as a change agent for new processes and process changes that affect the DOC and Service Suite tasks.
  • Be a change management agent for upcoming Grid Mod updates such as DMS/OMS, EAM, AMI, etc.


MINIMUM REQUIREMENTS
Minimum education required of the position
BS in Engineering (preferably Electrical) or equivalent work experience. Master's degree preferred.

Minimum experience required of the position
10 years of Operations experience, Distribution Line experience, Safety Processes and Procedures.

Minimum knowledge, skills and abilities required of the position
Knowledge of core DOC systems -- SCADA, SAISO, AM/FM, AORS, ARCOS, Microsoft Toolkit, SharePoint, etc. Knowledge of all Microsoft Office products, AM/FM applications and Outage Management process. Excellent computer skills and aptitude.

Any certificates, licenses, etc. required for the position
Professional Engineer license a plus, yet not required.

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Primary Location: Texas-Beaumont Texas : Beaumont
Job Function: Corporate
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 123722
Travel Percentage:25% to 50%

About Entergy Corporation

Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 10,000 megawatts of nuclear power.

Entergy Corporation Careers

Join the dynamic team at Entergy Corporation, a leader in the energy sector, where innovation, leadership, and a commitment to sustainability power our operations. As one of the most respected companies in the industry, there has never been a better time to explore job opportunities with us.

Work You’ll Do

At Entergy Corporation, we offer a range of career paths that cater to diverse skills and interests, from engineering to customer service. Our team is at the forefront of the energy industry, driving growth and innovation to meet the challenges of tomorrow. Whether you're seeking an entry-level position or a professional advancement, Entergy is where your ambition fuels your career journey.

Transform Your Career

Lead the charge in an industry that values sustainability and innovation. Entergy Corporation is not just a company; it's a community where you can grow your career alongside the best in the field. Our leadership is committed to providing unmatched opportunities for professional development and career advancement.

Innovative Work Environment

Entergy Corporation is home to a culture of innovation and continuous improvement. Our team of over 13,000 dedicated professionals is encouraged to think big and act boldly. With cutting-edge projects and technology, your work at Entergy will shape the future of energy.

Be Part of a Great Team

Our team at Entergy Corporation thrives on collaboration and diversity. We believe that diverse perspectives lead to better ideas and outcomes. Entergy is committed to fostering an inclusive environment where every team member is valued, respected, and has access to diversity training and resources.

Future-Proof Your Career

Entergy Corporation offers a variety of benefits designed to support your life and well-being. From comprehensive health benefits to professional development programs, we ensure that our team is equipped for both personal and professional success. Networking opportunities within the company and industry are plentiful, helping you to expand your professional horizons.

Explore Job Opportunities

From internships to full-time positions, Entergy Corporation is actively hiring across multiple disciplines. Our recruitment process is designed to be transparent and engaging, ensuring that candidates are well-informed and confident at every step, from submitting a resume to preparing for an interview.

Entergy Corporation – A Place to Grow

Our commitment to community and leadership in the energy sector makes Entergy Corporation a prime destination for those looking to make a significant impact. Here, your skills, innovation, and passion for sustainability can come together to create a thriving career.

Stay Connected

Join Our Team Search open positions that match your skills and interest at Entergy Corporation. We look for passionate, curious, creative, and solution-driven team players.

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Learn more about Entergy Corporation
Size
1,357 employees
Market Cap
$23.1 billion
Industry
Energy & Utilities
Net Income
$1.4 billion
Founded
1913
5 Year Trend
+1.6%
Revenue
$10.1 billion
NASDAQ
ETR
* Ladders Estimates

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