4+ years of accounting experience, particularly in cash account reconciliations and cash receipts management.
Bachelor's degree in accounting, finance, business administration, or a related field, or equivalent experience.
Supervisory experience in leading and managing employee performance is required.
Working knowledge of general accounting principles and internal controls is essential.
Proficiency in Microsoft Office Suite, especially Excel, Outlook, Word, and PowerPoint.
Responsibilities
Lead and develop the Cash Operations and Office Administration team, focusing on hiring and employee development.
Set team goals and monitor performance while resolving escalated operational issues.
Oversee cash receipt processing, bank reconciliations, and month-end activities to ensure compliance and accuracy.
Collaborate with accounting teams to resolve reconciling items and support audit readiness.
Manage daily office operations, including administrative support and records management.
Coordinate facilities activities such as maintenance, office moves, and vendor relationships.
Monitor operational performance and implement process improvements for efficiency.
Benefits
Comprehensive health and wellness programs.
Opportunities for professional development and training.
Flexible work arrangements to support work-life balance.
Employee assistance programs for personal and professional support.
Full Job Description
Description and Requirements
About the Role:
The Cash Operations and Office Administration Manager plays a key leadership role within our Corporate Accounting Center. You will oversee the day-to-day cash operations and office administration functions, ensuring timely and accurate cash processing, effective internal controls, and efficient office and facilities operations. Your work will support employees, leaders, visitors, and business partners, making a direct impact on our organizational success.
What You'll Do:
Lead and develop the Cash Operations and Office Administration team, including hiring, onboarding, training, performance management, succession planning, and employee development.
Set team goals, performance expectations, and work priorities; monitor performance, maintain staffing coverage, and resolve escalated operational or service issues.
Oversee cash receipt processing, deposits, bank reconciliations, journal entries, month-end activities, and related controls to ensure accuracy, compliance, and timely completion.
Collaborate with accounting team leads to resolve reconciling items, support audit readiness, maintain documentation and reporting, and address operational issues impacting cash operations.
Manage daily office operations, including reception, administrative support, mail and package distribution, office supplies, records management, and related services.
Coordinate facilities-related activities such as maintenance, repairs, office moves, space planning, workplace safety initiatives, and vendor relationships.
Serve as the primary contact for office-service vendors, monitor service levels, review invoices, and support budget administration within delegated authority.
Maintain office procedures, contact lists, service schedules, emergency information, and other administrative records.
Coordinate meetings, visitors, and onsite events, ensuring conference rooms and common areas are organized and business-ready.
Provide administrative support to Corporate Accounting Center leadership as needed.
Monitor operational performance and key performance indicators (KPIs); identify and implement process improvements to enhance efficiency, controls, service quality, and administrative services.
What We're Looking For:
4+ years of accounting experience, including general ledger cash account reconciliations and cash receipts or deposit management.
Bachelor's degree in accounting, finance, business administration, or a related field, or an equivalent combination of education and relevant experience.
Experience in office administration, office operations, facilities coordination, or administrative services preferred; insurance industry experience is a plus.
Supervisory experience required, including leading, developing, and managing employee performance.
Working knowledge of general accounting principles, internal controls, bank reconciliations, cash operations, and office administration practices.
Experience coordinating vendors, building services, office moves, mail and reception services, and other administrative operations preferred.
Proficiency in Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
Demonstrated ability to lead teams, manage multiple priorities, coordinate vendors and stakeholders, and resolve operational issues.
Strong communication, organizational, and problem-solving skills, with attention to detail, sound judgment, discretion, and a customer service focus.
Self-motivated with the ability to work effectively in both collaborative and fast-paced environments.
$90k-$98k
About USI Holdings Corporation
USI is a leading insurance brokerage and consulting firm, delivering property and casualty, employee benefits, personal risk, program and retirement solutions throughout the United States. Headquartered in Valhalla, New York, USI has over 200 offices across the United States. USI combines industry-leading national capabilities delivered through longstanding, passionate and committed local service teams. USI stands for Understand, Service and Innovate. At USI, we work to Understand the specific needs of our clients, to provide an unparalleled local Service experience, and to Innovate with cutting-edge solutions so our clients can continue to invest and grow.
