Strong customer service, communication, and interpersonal skills, with the ability to work independently
Bilingual proficiency in English and Korean is a plus
Responsibilities
Prepare reports for multicultural groups in English and Korean, utilizing SQL queries
Support project teams with systems analysis and major system implementations
Communicate clearly with IT members, vendors, and end users through various mediums
Monitor and tune enterprise systems daily for performance and reliability
Analyze requirements and provide hardware and software recommendations to the IT team
Train and support end users on new and existing systems
Collaborate with PLC Control Engineers to enhance integration between manufacturing systems and equipment
Benefits
Health, dental, and vision insurance
401(k) retirement plan
Paid vacation and holidays
Full Job Description
Company Description
Full time onsite - Direct hire
Salary: $56K-110K DOE
Work Location: Jacksonville, OH
This is a full-time position as a Manufacturing Systems (MES) Engineer. Under the general supervision of the IT Director/Manager, this role provides technical support for administrative computing systems including MS/Oracle SQL, Windows Server Systems, IT infrastructure, and reporting to multicultural groups in English and Korean. The specialist will also develop expertise in manufacturing systems while delivering the technical assistance described.
Job Description
Prepare reports for various groups in English and Korean, including supporting documentation through SQL queries and system-generated reports.
Support project teams by conducting systems analysis and providing coordination for major system implementations.
Provide clear and professional verbal, written, and electronic communication with IT members, vendors, multicultural groups, and end users. This includes preparing routine status reports, procedural guides, technical advice, and recommendations.
Ensure maximum performance, stability, and reliability by monitoring and tuning enterprise systems daily.
Provide hardware (IT/Manufacturing) and software recommendations by gathering requirements, analyzing existing systems, researching vendor specifications, and presenting findings to the IT team.
Provide training and technical support to end users on new and existing global systems.
Collaborate with Automation (PLC Control Engineers) to troubleshoot and improve integration between manufacturing systems and related equipment.
Identify and resolve system issues in a timely manner through DB access and in-house interface programs connected to manufacturing equipment.
Perform other related duties as assigned.
Qualifications
Bachelor's degree in a related field
Strong troubleshooting skills and methodology
Broad knowledge of servers and operating systems
Strong customer service, communication, and interpersonal skills, with the ability to work independently
Preferred Qualifications:
Broad knowledge of MES systems
Relevant certifications such as Microsoft Certification
Proficiency in MS Office and other standard software
Understanding of Active Directory and Windows system infrastructure
Bilingual proficiency in English and Korean is a plus
Travel Requirement: Less than 10%
Additional Information
Employment Benefits
Competitive compensation (salary negotiable based on interview and experience)
Health, dental, and vision insurance
401(k) retirement plan
Paid vacation and holidays
All your information will be kept confidential according to EEO guidelines.
