Role Overview:This IT Business Analyst role at Thermo Fisher Scientific focuses on implementing the OSCAR Manufacturing Execution System (MES) to enable electronic batch records (EBR) and integrate equipment and OCPLM for CSD Frederick Manufacturing. The objective is to mitigate batch record-related errors, automate data capture for easier access and audit trails, and enhance manufacturing efficiency by decreasing lead times. The analyst will bridge business needs with technology solutions, collaborating with cross-functional teams in an agile environment to analyze processes, gather requirements, create user stories, facilitate workshops, and ensure successful solution delivery.
Key Responsibilities:- Partnering with Manufacturing Operations in creating business value through new product introductions, productivity, and process improvements.
- Gather and analyze business requirements.
- Facilitate communication between business and IT teams.
- Create and maintain business and functional requirements.
- Support User Acceptance Testing and End User Training.
- Have a good understanding of MES systems.
- Manage stakeholder expectations.
Required Skills:- Extensive experience in Agile methodologies and project management principles.
- Advanced skills in data analysis and reporting using tools like Excel, Power BI, SQL.
- Experience with JIRA, Confluence, and other project management/documentation tools.
- Excellent requirements gathering and documentation capabilities.
- Strong communication and facilitation skills for leading workshops and stakeholder meetings.
- Demonstrated ability to translate business needs into technical requirements.
- Experience creating user stories, process flows, and acceptance criteria.
- Proficiency in conducting user acceptance testing (UAT).
- Ability to work effectively in cross-functional environments.
- Strong analytical and problem-solving capabilities.
- Detail-oriented with excellent organizational skills.
- Knowledge of software development lifecycle (SDLC).
- Must be self-confident, assertive, and self-motivated.
- Strong analytical and troubleshooting skills; attention to detail is crucial.
- Ability to work as a team member and contribute to the overall success of a team as well as work independently and handle multiple tasks.
- Ability to tear down complex problems into smaller components.
- Ability to develop solutions that reduce total cost of ownership over the long run.
- Strong written and oral communication skills with internal customers and all levels of management in a non-technical manner.
- Customer focus and proven ability to build strong working relationships.
- Ability to organize, disseminate information efficiently gain consensus and set expectations.
- Strong time management skills, prioritization abilities and drive to take ownership of issues and tasks.
Qualifications:- Bachelor's Degree plus 2 years of experience in business analysis, requirements gathering, and process improvement.
- Preferred Fields of Study: Business Administration, Computer Science, Information Technology, Engineering, Life Sciences, or related field.
- Experience Required: 6-8 years.
Preferred Skills:- Experience working with software development or configuration tools.
- Life Science industry background.
- Experience working in a GxP environment.
- MES Functional Consulting.
