Upside Business Travel

Merchant Analytics Manager

Upside Business Travel$120K — $140K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in quantitative management consulting, data analytics, or similar roles
  • Degree in mathematics, statistics, economics, or related quantitative field preferred
  • Proven ability to simplify complex concepts for diverse audiences
  • Strong project management skills for cross-functional analysis
  • Experience in data-driven decision-making and stakeholder presentations
  • Proficiency in SQL for data organization and analysis
  • Familiarity with data visualization tools (Looker, Tableau) and programming languages (Python) is a plus
  • Client-facing experience, especially in Grocery, Restaurant, Fuel, or Retail, is advantageous
  • Ability to thrive in a collaborative, fast-paced startup culture

Responsibilities

  • Lead data analyses to showcase Upside's impact on merchant profits
  • Engage with merchants to build analytics-driven relationships
  • Manage projects identifying product improvement and merchant acquisition strategies
  • Enable the scaling of analyses through reporting and business intelligence
  • Collaborate with Product Marketing to communicate technology solutions
  • Develop innovative data and analysis strategies for new verticals

Benefits

  • Comprehensive medical, dental, and vision coverage from Day 1
  • Equity options for employees
  • 401(k) plan participation
  • Paid parental leave and family planning support
  • Wellness memberships for fitness
  • Emotional health support programs
  • Unlimited PTO, 10 paid federal holidays, and a week-long winter break
  • Flexible work environment arrangements
  • Lunch reimbursement for office workers
  • Active Employee Resource Groups
  • Professional development stipend
  • Culture of transparency and inclusivity
  • Mission-driven work environment
Full Job Description
What you'll do:
  • Scope and lead data analysis to help our merchant partners understand the impact of Upside to their business, how we drive incremental profit, and answer their broader business questions
  • Interface directly with our merchant partners to deeply understand their business and build strong analytics relationships
  • Manage and lead analysis projects to identify opportunities to improve our product, merchant acquisition strategy, and optimization of our two-sided marketplace
  • Scale meaningful analyses and information across merchants via scripting, sales enablement, and business intelligence tools
  • Partner closely with Product Marketing to define the ideal solution for articulating the sophistication of our technology to our partners
  • Pioneer new data and analysis strategies as Upside expands our presence in growing verticals

What you need:
  • 2+ years of experience in quantitative management consulting, data analytics, or a related role
  • Degree in mathematics, statistics, economics, or field with strong quantitative focus preferred
  • Successful track record of using analytical and communication skills to distill sophisticated concepts and insights into simple and compelling explanations
  • Strong project management skills; can drive an analysis or broader cross-functional project from end-to-end
  • Experience leading analysis that drives business decisions, and presenting analysis to key partners
  • Experience using SQL to analyze and organize multiple large datasets
  • Experience with data visualization tools (e.g., Looker and Tableau) and programming languages (e.g., Python) a plus but not required
  • Client-facing experience a plus but not required
  • Experience with the Grocery, Restaurant, Fuel, or Retail industries a plus but not required
  • Ability to work well in an ego-free, highly collaborative, and fast-paced startup environment


The fine print:

Location: This hybrid role is based in our Austin, Chicago, DC, or NYC office. In-office attendance is required on Monday, Tuesday, and Thursday and may increase based on project-based needs and changes to Upside's in-office policy over time.

Compensation: The U.S. base salary range for this full-time position varies by work location:
  • Tier 1: NYC $135,000 - $155,000
  • Tier 2: Austin, Chicago, Washington, DC $120,000 - $140,000

In addition to base salary, this position is also eligible for equity and benefits.

The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range for your location during the hiring process.

Benefits:
  • Medical, dental, and vision coverage starting on Day 1
  • Equity (ISOs)
  • 401(k) program
  • Family planning programs + paid parental leave
  • Physical fitness and wellness memberships
  • Emotional and mental health support programs
  • Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break
  • Flexible work environment
  • Lunch reimbursement for in-office employees
  • Employee Resource Groups
  • Learning and Development stipend
  • Transparent culture
  • Amazing mission!


About Upside Business Travel

Upside Business Travel is a travel management company that offers a platform for booking business travel. The company was founded in 2015 by Jay Walker, the founder of Priceline.com. Upside Business Travel's platform allows users to book flights, hotels, and rental cars in one place. The company also offers a rewards program that gives users gift cards for booking travel. Upside Business Travel has raised over $50 million in funding.
Learn more about Upside Business Travel
Size
100 employees
Industry
Founded
2018

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