Track record of maintaining above-average customer satisfaction index (CSI) scores
Responsibilities
Greet and assist customers professionally
Present the full range of Mercedes-Benz vehicles and features
Build and maintain lasting client relationships
Guide customers through the sales process
Stay updated on the latest models and technologies
Achieve sales goals set by the dealership
Ensure a luxury-level customer experience both in-person and online
Benefits
Industry-leading compensation plan
Unlimited growth potential with excellent advancement opportunities
Comprehensive training programs for career advancement
Supplemental life and long-term disability insurance
401K retirement plan with employer contributions
Employee discounts for staff and family
Medical and dental insurance options
Flexible medical spending account
Full Job Description
JOB OVERVIEW
Mercedes-Benz of Orange County is looking for a Sales Consultant to join the fastest growing Mercedes-Benz dealership in the tri-state area. We have a very large inventory of New and Pre-Owned vehicles of all makes and models. Applicants must possess excellent customer relationship skills and the ability to follow a professional sales process. Prior auto experience preferred but not required.
What You'll Do:
Greet and assist customers in a professional and welcoming manner.
Understand and present the full range of Mercedes-Benz vehicles and features.
Build and maintain relationships with clients to encourage repeat and referral business.
Guide customers through the complete sales process - from initial contact to delivery.
Maintain product knowledge on the latest models, technology, and brand innovations.
Achieve individual and dealership sales goals.
Ensure a seamless and luxury-level customer experience, both in-person and digitally.
What We're Looking For:
Strong follow-up skills
Ability to build a rapport with customers and build a lasting relationship
Strong written and verbal communications
Maintain above average CSI scores
Why you'll Love It Here:
You'll be a part of a premium, award-winning team.
We pride ourselves in creating a friendly, fun, company culture.
Employee perks.
The chance to grow your career in the automotive luxury space.
