Job Duties
Client Care Experience
- Utilize evidence-based therapeutic techniques to offer support and guidance to clients.
- Assist clients to navigate and cope with emotional, behavioral, and mental health challenges.
- Provide excellent customer service for clients and community providers by responding to communication requests within two business days.
- Utilize creativity in interventions to help clients achieve and exceed their mental health goals.
- Work collaboratively with a dynamic team to further the mission of filling gaps within our community.
- Collaborate and coordinate services with case managers, families, work personnel, medical personnel, other Enchanted Minds staff, and school staff as needed.
- Communicate any cancellations or need for rescheduling appointments with clients directly, requesting confirmation they received the information, and with as much notice as possible. Ensure supervisor is also aware of any clinician cancellations.
- Complete Warm Welcomes with all new clients.
Productivity
- Complete ongoing documentation within 2 working days, including cancellations; PTO is not allowed to be taken until all documentation is completed.
- Complete and implement treatment plan within 30 days of initial session and treatment plan reviews every 90 days thereafter. Update relevant treatment recommendations, goals, objectives, and interventions accordingly.
- Evaluate mental health diagnosis and record into client chart when completing intake session along with client's medications, allergies, and other required information. Update client's diagnosis accordingly.
- Engage in community outreach and education initiatives to promote services to potential clients.
- Follow all documentation requirements set forth by Enchanted Minds Behavioral Health Leadership Team, state/federal regulations, and insurance providers.
- Clinicians must meet or exceed 25 billable hours per week.
Ethical and Legal Compliance
- Adhere to ethical standards and state or federal regulations including but not limited to client confidentiality and professional conduct.
- Stay informed about changes in laws and regulations affecting mental health practice.
- Ensure all documentation and billing information is accurate and meeting documentation standards.
- Complete all training requirements both for the clinic and for maintaining your professional licensure.
- Report any changes in licensure to your supervisor immediately.
Professional Development
- Attend and participate in clinical supervision to enhance clinical skills and address challenging cases. Frequency to be determined based on licensure and clinician's specific needs.
- Complete all training requirements for Enchanted Minds Behavioral Health and for maintaining your professional licensure.
- Review and follow all state regulations, code of ethics, and insurance protocols in accordance with your position.
- Participate in ongoing training and professional development opportunities.
- Adhere to all company policies and ensure you are reviewing and adhering to any new policies as instructed throughout your employment.
Requirements
- Staff are required to have a master's degree in one of the behavioral sciences or related fields from an accredited college or university and on track to obtain licensure in their designated field.
- Clinicians must have active clinical licensure (LMFT, LMHC, LPCC, LCSW, LMSW, LPAT etc.). Provisional licensure is accepted.
- Required experience with completing diagnostic assessments, treatment plans and clinical case notes.
- Required experience with children, adolescents, teens and/or adults.
- Effective written and verbal communication skills.
- Ability to demonstrate and model stable, appropriate boundaries with clients.
- Ability to complete and submit documentation of services and other documents in a timely manner.
- Comfort and familiarity working with a diverse client base.
- Proficient in the use of typical office technology (computers, e-mail, etc.) and Electronic Health Record systems.
- Must be able to be credentialled and contracted with insurance panels for commercial and Medicaid plans.
- Must pass a background check.
- Clinicians must be a fully licensed mental health professional (LCSW, LMFT, LPCC, LISW, LPAT) OR if non-independently licensed, must be willing to be in active clinical supervision in accordance with state regulations.
Salary Description
69000-100000 DOE
