Mental Health Operations Manager

Linn County Department of Health Services

$96K — $122K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in counseling or social work related field required
  • 6+ years of post-Master's experience in mental health
  • 3+ years in clinical supervision or program planning roles
  • Thorough knowledge of community mental health service delivery
  • Strong understanding of federal/state regulations governing mental health programs
  • Ability to manage community relations and engage in community outreach
  • Capable of conducting mental health assessments and evaluations

Responsibilities

  • Oversee operations and quality management of the Mental Health Program
  • Manage contract and MOU development for the program
  • Ensure compliance with regulations and maintain performance metrics
  • Develop and implement policies and procedures for the program
  • Facilitate staff training and professional development
  • Engage with the community regarding mental health issues
  • Provide after-hours emergency services as needed

Benefits

  • Medical, Dental, and Vision Benefits with low family plans
  • Generous vacation and floating days
  • 10.5 paid holidays
  • Sick and bereavement leave
  • Employee Assistance Program (EAP)
  • County-paid life and long-term disability insurance
  • Longevity incentive for long-term employees
  • Fully-covered Public Employee Retirement System (PERS)
Full Job Description
Salary: $8,054.00 - $10,194.00 Monthly
Location : Mental Health Willamette Health Center, 2730 Pacific Blvd SE, Albany, OR
Job Type: FT - Management
Job Number: 26-00032
Department: Mental Health
Program: Administration
Opening Date: 07/28/2026
FLSA: Exempt
Bargaining Unit: MGNT

Description

Mental Health Operations Manager
Mental Health Department (Classification 795)
Management Full Time Position(37.5 hours/week) position
This position is open until filled.

First review of applications will be on August 11, 2026. Any applications received after August 11 will be reviewed and considered as needed, and this posting may close at any time after that date.

Linn County requires on-site work. Remote work is not available.
Job Summary

GENERAL STATEMENT OF DUTIES/JOB OBJECTIVES: Under the administrative direction of the Mental Health Program Manager, the Mental Health Operations Manager is responsible for planning, organizing, directing, coordinating, evaluating and monitoring Linn County Mental Health Services operations; contracts/MOU's and assist with community relations. Health Program Manager.

SUPERVISION RECEIVED/EXERCISED: Works under the general direction of the Mental Health Program Manager who assigns duties and provides guidance with challenging or sensitive operational or community matters. Evaluates program quality and effectiveness. A person in this classification is expected to function with significant independence; assists with program specific policies and procedures; and, exerts considerable latitude of judgment.

Exercises supervision over all staff assigned to programs for those with mental and emotional disorders. Assign duties, provides direction, advises and consults on problems and interpretations of laws and regulations; participates in the selection of new personnel; oversees program staff training, schedules leaves of absence, resolves grievances at the program level, evaluates performance and recommends personnel actions as delegated by the Mental Health Program Manager.

ESSENTIAL FUNCTIONS: A person employed in this classification must possess the capability to perform the following duties to be considered for and remain in this position. The duties are essential functions requiring the critical skills and expertise needed to meet job objectives. Additional, specific details of these essential functions may be provided by the specific office or department job announcement, if applicable.

1. Provides Operational and Quality Management oversite of the Mental Health Program under the direct supervision of the Mental Health Program Manager.
2. Manages and monitors contract and MOU development for the Mental Health Program. Manages CCO relationship with regard to Delivery System Design Team; Mental Health Innovation Fund pilots/proposals; grant pursuits and monitoring, etc.
3. Provides high level of quality assurance with the Mental Health Program. This includes, but is not limited to, developing procedures to manage and improve CCO Performance Metrics; develop and support procedures with Compliance; ensures compliance with state/federal regulations and addresses changes in a timely manner; and, support collaboration between billing and clinical and develop essential reports and procedures to implement efficiencies for clinical teams.
4. Manages policy and procedure development and implementation by representing the Mental Health Program in the department-wide policy and procedure committee.
5. Develops and facilitates supervisory, clinical and administrative education and provides oversight and coordination for Mental Health Program staff development.
6. Develops and maintains community relationships and participates in community engagement related to mental health issues and service delivery.
7. Provides after-hours emergency services to individuals and other community agencies as requested.
8. Performs Merit System Evaluations on employees assigned/directly supervised.
9. Develops and maintains effective and harmonious work relationships with others.
10. Maintains regular and predictable work attendance.

KNOWLEDGE, SKILL AND ABILITY: Thorough knowledge of the theory, principles and practices of comprehensive community mental health services. Thorough knowledge of evidence based mental health treatment, including assessment, diagnosis, treatment planning and psychotherapeutic technique. Considerable knowledge of community mental health service delivery, including knowledge of statutes and administrative rules which govern community mental health programs for the mentally and emotionally disturbed. Knowledge of administrative principles and supervision practices associated with mental health program planning and supervision and personnel management. Considerable knowledge of psychological and personality testing and their application to the diagnosis and treatment of mentally ill persons. Mastery of the functions and procedures of other health, social service and educational agencies. Considerable knowledge of laws and regulations applicable to mental health programming. Advanced skill in psychotherapy techniques with a wide-variety of clients.

Ability to perform general mental health needs assessments and apply that knowledge to the development of services. Ability to deal professionally with persons who have mental health problems. Ability to conduct thorough interviews, assessments and evaluations. Ability to write clear and concise reports. Ability to provide leadership and maintain effective working relationships with peers, supervisors and professionals in related disciplines. Ability to use word processing as required by the position.
Minimum Qualifications

EXPERIENCE, EDUCATION AND TRAINING: Six years of post-Master's experience in mental health including a minimum of three (3) years of clinical supervision and/or program planning responsibilities. Master's Degree in counseling or social work related field is required; or any satisfactory equivalent combination of experience, education, and training which demonstrates the ability to perform the work described.

NECESSARY SPECIAL QUALIFICATIONS: Certain assignments may require certification by the State Health Services Division following appointment.

Must be able to pass a criminal history check and possess a valid Oregon drivers' license with a driving record that meets the county's requirements.
Special Requirements
VISA SPONSORSHIP

Linn County does notoffer VISA sponsorship. Within three days of hire, applicants will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

Linn County employees say their benefits play a large role in what makes the County such a great place to work. We offer competive benefit plans.
  • Medical, Dental, and Vision Benefits
    • Family plans are less than $15 per month
  • Vacation and Floating Days
  • Paid Holiday Time
    • 10.5 paid holidays
  • Sick & Bereavement Time
  • Employee Assistance Program (EAP)
  • County Paid Life and Long Term Disability Benefits
  • Longevity Incentive
  • Public Service Loan Forgiveness
  • Public Employee Retirement System (PERS)
    • Fully Paid by County

For a full list of our benefits, please visit our Benefits webpage:
01

What is your level of Education?
  • High School Diploma/GED
  • Some College No Degree
  • Technical Degree
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • Masters Degree with within the next 6 months.

02

A minimum of 3 years of clinical supervision and/or program planning responsibilities is required. Please pick the applicable years of experience.
  • Zero to Five Years
  • Six Years to 10 Years
  • Three Years to Six Years
  • More than 10 Years

03

How many years of work experience directing or supervising the work of staff?
  • 0-1 Year
  • 1-2 Years
  • 2-4 Years
  • 4 or More Years

04

Number of staff supervised?
  • 0-1
  • 2-5
  • 5 or More

05

How familiar are you with writing evaluations, coaching, and disciplining staff?
  • No Experience
  • Less than 1 Year
  • 1 - 3 Years
  • 3 or More Years

06

Please describe your experience working as a supervisor. You must include the following: (a) your role(s), (b) types of organization(s), and (c) scope of duties and responsibilities. You can refer to your employment history, but please do not use "See Resume," as we do not use resumes for qualifications. (To be considered, qualifying experience must be documented on your application's employment history.) If you do not have this experience, please type "none" in the space provided.
Required Question

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