Master's Degree or higher in a behavioral health field
High-level communication skills for difficult interactions
Knowledge of DSM5, ICD10, and interqual/MCG standards
Minimum of two years of previous assessment experience
Licensed Social Worker (LSW), LCSW, LPC, or LCPC licensure required
Current Illinois driver's license if performing duties at alternate locations
CPI certification required within 90 days of start date
Responsibilities
Conduct crisis clinical assessments for patients seeking treatment
Assess clinical needs and obtain initial diagnostic impressions
Review previous documentation prior to assessments
Provide treatment referrals based on medical and psychiatric status
Consult with multidisciplinary treatment teams on patient care
Document assessments and maintain accurate medical records
Educate patients and families on illness effects and adjustment
Benefits
Premium pay for shifts, on-call, and holidays
Incentive pay for select positions
Annual performance-based increases
Career pathways for professional growth
Various medical, dental, pet, and vision options
Tuition reimbursement
Free parking
Wellness program savings plan
Health savings account options
Retirement options with company match
Paid time off and holiday pay
Community involvement opportunities
Full Job Description
Hourly Pay Range: $35.85 - $55.57 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
Position: BH Crisis Case Manager
Location: LOH
Full Time- 36hrs/week
Hours: 10am-10pm
What you will do:
Responsible for conducting crisis clinical assessments for patients seeking treatment at Edward Hospital and Elmhurst Hospital
Appropriately assesses their clinical needs. Obtains initial diagnostic impression and confirmation during the disposition process with the physician or designee.
Assesses patients including vital signs, weight, blood alcohol and calibration of BMI for specific population.
Reviews previous documentation prior to assessment process and "case formulation".
Provides treatment referrals which are consistent with the customer's medical and psychiatric status and symptoms.
Identifies potential/actual problems that may adversely affect the patient and/or department. Reports situations immediately.
Oversees follow up with referral sources as appropriate.
Obtains collateral with families and support systems through face-to-face interviews and/or phone calls.
Consults with multidisciplinary treatment team members in all areas of the hospital on the assessment, treatment and discharge planning of patients with mental health problems.
Completes and acts as a resource to hospital staff on admission paperwork and patient rights.
Contacts and coordinates with families and community agencies as appropriate
Participates in care conferences and emergency department huddles to discuss key social, financial, and discharge planning factors which may affect patients' responses to treatment.
Demonstrates comprehensive understanding of hospital admission policies, including but not limited to EMTALA, Illinois Mental Health Code and Confidentiality Act and HIPAA.
Demonstrates understating of Behavioral Health Reimbursement systems, including managed care contracts, utilization management processes, Medicare and Medicaid.
Obtains pre-certification with insurance companies when necessary.
Documents precert information in Epic system and appropriately hands off to UM Dept.
Facilitates bed management planning and coordination with LOH nursing supervisors and LOH ARC Charges.
Functions as backup for Assessment Specialists when needed.
Educates patients and patient families regarding the effects of illness and disability on personal adjustment, family dynamics, relationships, social issues and the like.
Maintains accurate and timely medical records including initial assessment, progress notes, discharge dispositions, and so forth.
Provides support and guidance to new BH Crisis Case Managers during and after orientation.
Educates new employees in the department to clinical skills related to assessment, documentation and understanding processes and legalities of the department.
What you will need:
Required Education, Skills and/or Experience:
Master's Degree or higher in a behavioral health field
A high level of communication skills is required in order interact effectively with others in very difficult situations
Knowledge of DSM5 (Diagnostic and Statistical Manual of Mental Disorders) diagnostic criteria, ICD10 and interqual/MCG standards
A minimum of two years of previous assessment experience
Preferred Education, Skills and/or Experience:
Minimum of two years of experience in crisis/emergency services, behavioral health setting
Knowledge of patient rights and law pertaining to mental health
Required License and/or Certification:
Licensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW), Licensed Profession Counselor (LPC), Licensed Clinical Professional Counselor (LCPC) licensure
Current State of Illinois driver's license required if the incumbent is selected to perform related duties at an alternate location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
CPI certification is required within 90 days of start date into position.
Current CPR Certification issued by either American Heart Association or Red Cross within 90 days of start date into position.
Benefits (For full time or part time positions):
Premium pay such as shift, on call, holiday and more based on an employee's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
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