POSITION TITLE: Mental Health and Addictions Navigator DEPARTMENT: Community ServicesSUPERVISOR: Community Services Manager TERMS: Full-Time, Permanent REFERENCE #: 2026-128Purpose of Position:The Mental Health and Addictions Navigator is responsible for providing trauma-informed and culturally-sensitive support services to connect TteS Band Members to mental health and addiction services both on and off-reserve. The successful incumbent will assist adult TteS members residing in the Kamloops region who are seeking support with mental illness and/or addictions related issues. The incumbent will provide crisis counselling and outreach services to TteS members in the Kamloops area.
Duties and Responsibilities:- Engage directly with clients via telephone, virtual platforms, and on-site.
- Provide a variety of day-to-day physical, emotional, and social supports, advocacy, life skills assistance and support to access resources to individuals with complex severe and persistent mental illnesses and/or addiction related issues.
- Observe and monitor clients' progress, symptoms and behavioural changes and report significant observations.
- Work collaboratively with CS staff and community partners to develop and manage individual case plans.
- Meet, transport, and attend (as required) client meetings and appointments (medical appointments, housing appointments, professional appointments, etc.).
- Visit clients in hospitals and implement transition plans to ensure smooth transfer back into the community.
- Provide crisis intervention should a client be in distress.
- Ensure ongoing follow up for clients by connecting with CS programs and various agencies to ensure completion of tasks.
- Attend daily meetings to discuss various clients and provide client updates.
- Provide timely reports and documentation on progress.
- Advocate for clients when appropriate.
- Participate in educational presentations to public and other stakeholders.
- Improve overall system performance by identifying and addressing system gaps, overlaps, and redundancies.
Professional Certification, Education and Experience: - A Diploma or Degree in Social Work, Health, Human Services, Social Sciences or Public Policy preferred. Candidates without a Degree but with extensive relevant and related experience will also be considered.
- Minimum 3 years of experience in case management, community outreach, mental health, addictions or housing programs in a front-line capacity.
- Must have experience working with Indigenous communities and demonstrate cultural sensitivity.
- Demonstrated completion of training of trauma-Informed practice and/or cultural awareness would be considered an asset.
- Current Level 1 First Aid.
- Valid Driver's license with clean driver's abstract and access to a reliable vehicle.
- Must pass Criminal Record Check.
Skills and Abilities:- Ability to work in a highly stressful and ever-changing environment.
- Must have excellent boundaries and sound self-care practices.
- Firm understanding of harm reduction approach and its implementation in a community-based setting.
- Demonstrated ability in crisis de-escalation skills applied in a team setting.
- Demonstrated ability working with individuals living with substance misuse issues and or an untreated mental illness
- Ability to work effectively independently and in cooperation with others.
- Ability to communicate effectively, both verbally and in writing.
- Demonstrated ability to facilitate groups.
- Must be a creative worker and resourceful advocate.
- Candidate will be fluent with the spectrum of on and off-reserve community supports and programs.
- Demonstrated practice on the principles of evidence-based, client centered, and harm reduction models.
- Able to work independently and collaboratively.
- Able to work in a fast paced, ever changing, often demanding, sometimes traumatizing environment.
- Ability to navigate and build effective relationships within the TteS Community.
- Must be willing to work with clients who can be challenging at times and who are suffering from mental health and addiction challenges.
HOURS OF WORK: Normal Day shifts - 7 hours. Non-normal shifts may be required.
PAY GRADE: Starting at $36.91-$40.10/hour depending on education & experience
Deadline for the Job posting is October 21, 2026 by 2:00pmSubmit Job Application Form, cover letter, resume, and references online: https://tkemlups.ca/employment/or at our Human Resources office #200 - 330 Chief Alex Thomas Way. Office Hours are Monday to Friday 8:00 am to 4:00 pm & closed for lunch from 12:00 pm to 1:00 pmWe require each applicant to fill out an online application form which can be found at: https://tkemlups.ca/employment/Any late submissions or submissions without the job application form will not be considered. 
