Deep expertise in CRM administration, preferably Salesforce
Strong analytical skills, proficient in SQL and BI tools
Proven success in designing and implementing sales processes
Comfortable communicating across all levels of an organization
Experience with regulated industries is a plus
Responsibilities
Own the RevOps tech stack and ensure scalability
Design and enforce the data model across the organization
Integrate tools and automate processes to minimize manual work
Build dashboards for real-time visibility into sales metrics
Lead the forecasting process in collaboration with the Head of Sales
Document and evolve the sales process as needed
Lead territory planning and quota setting for the sales team
Benefits
Competitive base salary with equity opportunities
Comprehensive medical, dental, and vision coverage
Unlimited paid time off
Work in-person in New York City
Full Job Description
Role
We're looking for our first Revenue Operations hire. Someone who can build the function from scratch and grow with it. You'll sit at the intersection of Sales, Marketing, and FDE, giving the GTM team the data, systems, and processes they need to operate at their best. This is a foundational role. You won't be walking into an existing playbook. You'll write it.
What you'll do
GTM infrastructure
Own the full RevOps tech stack: CRM, sales engagement, marketing automation, revenue intelligence, and ensure it scales with the business
Design and enforce the data model: accounts, contacts, opportunities, pipeline stages, and attribution
Integrate tools across the GTM stack and eliminate manual data entry wherever possible
Pipeline & forecasting
Build and maintain dashboards that give leadership real-time visibility into pipeline health, conversion rates, and forecast accuracy
Own the weekly forecast process alongside the Head of Sales
Identify gaps and leakage across the funnel and drive improvements
Sales process & enablement
Design and document the end-to-end sales process, from lead qualification through close and keep it current as we evolve our motion
Build playbooks, templates, and tooling that reduce friction for the AE team
Support deal desk for complex, non-standard opportunities
Planning & strategy
Lead territory planning, quota setting, and capacity modeling at each planning cycle
Build compensation plan models and administer commissions accurately and on time
Partner with Finance on ARR reporting, bookings definitions, and GTM budget planning
Qualifications
4-7 years in Revenue Operations, Sales Operations, or a closely related role
Experience at an early-stage B2B SaaS company (you've built things, not just inherited them)
Deep expertise in CRM administration (Salesforce strongly preferred)
Strong analytical instincts: you're comfortable in SQL, Excel/Sheets, and BI tools, and you ask good questions of data
Track record of designing sales processes that actually get adopted, not just documented
Ability to move fast and work across functions. You're as comfortable talking to an AE as you are to the CEO
Clear, precise communicator who can translate complexity into decisions
Nice to have:
Experience selling or working with insurance, financial services, or other regulated enterprise verticals
Familiarity with enterprise procurement cycles and multi-stakeholder deals
Prior experience as a founding or first RevOps hire
Team characteristics
The Pace team has a couple of defining characteristics:
Integrity: The most important thing is working with good people who want to have a massive impact on the world. Our team genuinely wants to do the best work of their careers and know it'll take 5-10 years of focus to deliver.
Ambition: The ambition for this company is not just a good vertical AI business but a $100bn+ outcome across vertical services. We're looking for people that rise that level of ambition. Often times this means they want to be the best at what they do, become leaders at scale or one day start their own company. Pace will be the best place to learn, deliver impact and advance your path to do something great.
Compensation & Benefits
Competitive base salary + meaningful early-stage equity
Full medical, dental, and vision coverage
Unlimited PTO
In-person, New York City
We're a small team working together in-person in New York. We're lucky to be perfectly positioned with leading customers and top investors to make a real impact on one of the largest industries in the world.
