Member of Technical Staff, Forward-Deployed Engineering

Quadrillion Labs, Inc

$120K — $145K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong full-stack or backend engineering experience, especially with Python
  • Previous experience as a Forward-Deployed Engineer or in a highly customer-facing role
  • Comfortable navigating and working in unfamiliar codebases
  • Ability to move quickly in a zero-to-one environment

Responsibilities

  • Deploy Qualia into diverse customer environments and integrate with unique data sources
  • Build prototypes and integrations tailored to customer needs
  • Manage customer relationships and serve as the first point of contact for support
  • Collaborate with engineering and product teams to enhance customer outcomes
  • Triage feature requests based on customer feedback

Benefits

  • Medical, dental, and vision insurance
  • Lunch and dinner covered
  • Varied stipends for employees
  • Supportive company culture valuing diverse thoughts and opinions
Full Job Description
As a Forward-Deployed Engineer at Quadrillion Labs, you'll represent our company in our work with our highly varied set of customers. This is not a traditional FDE role: we are looking for folks who combine enormous technical excellence with deep empathy and an ability to work with customers from a wide variety of verticals. You'll work closely with the core engineering and product teams to triage features and identify ways to improve customer outcomes.

What you'll do
  • Deploy Qualia into customers' real environments. Stand up Qualia in unusual enterprise environments, connect to their unique data sources, and navigate their (both engineering and business) constraints.
  • Build what customers need to succeed. Prototype integrations and workflows that answer customer needs, and transfer your learnings into production for all of our customers.
  • Manage customer/product relations. Be the first line of defense for the company; speak to our customers in Slack, over email, and in person, and get them excited about using Qualia.

Required qualifications
  • Strong full-stack or backend engineering experience, especially with Python
  • Previous experience as a FDE or previous experience in a strongly customer-facing role
  • Comfort working in unfamiliar codebases
  • Ability to move quickly in a zero-to-one environment


About this role

We work in-person 5 days a week out of our office in Midtown Manhattan. We cover generous benefits for employees, including medical, dental, and vision insurance, lunch and dinner covered, and other varied stipends.

We pride ourselves on a company culture that values a diversity of thoughts and opinions.

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