Member of Technical Staff, Developer ExperienceDepartment: Engineering
Employment Type: Full Time
Location: San Francisco
DescriptionWe're building the missing layer for real-time world models.
This role owns the developer's experience of our platform: the SDKs, the docs, the examples, and the fix when a customer's integration breaks.
What You'll Do- Contribute to our SDKs and CLIs across the programming languages our developers use, plus the tooling that scaffolds and generates clients for all of them
- Write the documentation, quickstarts, tutorials, and reference guides that get a developer from zero to a working real-time session in minutes, and use them yourself to keep them accurate
- Build example apps and reference integrations that show what's possible with the platform
- Debug customer integrations end to end: client, network, session, inference, and turn each failure into a better error message, a doc fix, or an SDK improvement
- Define and instrument how we measure developer experience, and use that data to decide what to build next
- Feed integration problems back into platform and API design, and push for the underlying fix rather than a workaround in the docs
- Keep a pulse on where developers get stuck across support, GitHub issues, and community channels, not just what reaches you as a formal bug report
- Turn a pattern that keeps showing up in support threads into a real SDK or docs fix instead of a FAQ entry
What We're Looking For- 3+ years as a software engineer, with the ability to chase a bug across the browser, backend, and more
- Ability to build working demos against our SDKs quickly, and to review customer integration PRs
- Strong technical writing; comfortable producing docs, tutorials, and reference content
- Genuine interest in working directly with developers: in support threads, teaching, and having the patience to meet people where they are
- A sharp eye for API and SDK design, and the judgment to know when a workaround is enough and when the root cause needs fixing
- You think of a good SDK and good docs as the same problem, not two separate ones
- Comfort with an early-stage role where scope isn't fully defined yet
Nice to Have
- Experience with WebRTC, streaming media, or other real-time systems
- Prior DX/SDK/docs work at a developer-tools or API company
- Familiarity with API/schema design
- Open-source contributions, technical blogging, or an existing developer audience
- Experience building with AI products and models
- Familiarity with GPU-backed inference or debugging performance issues in a real-time media pipeline
Benefits- Direct access to the engineers building the platform, and to every developer who uses it
- Competitive SF salary and meaningful early equity
- Visa sponsorship and relocation support
- Generous health, dental, and vision coverage
