Full Job Description
Must be located in either FL, HI, IL, KS, NC, NV, TN, TX, or PA and have an active, in good standing pharmacist license in that state.
The role of the MTM Pharmacist is to deliver telephonic medication therapy management (MTM). Effective delivery of this client Health telephonic based MTM service directly results in improved member care through the identification of medication related problems followed by the coordination of the resolution to these problems. This is accomplished by telephonically performing medication reconciliations with high-risk members and communicating (both verbally and written) medication related problems to members, caregivers, and prescribers. The MTM Pharmacist interacts successfully with patients, prescribers, nurse case managers, clients, and internal resources to identify member-specific treatment plans based on nationally recognized treatment guidelines to help the member attain their health related goals and help them on their path to better health. Pharmacists will also be trained to use the innovative skill of behavioral modification and interviewing, which are key drivers to positively impact patient health outcomes.
Position Summary
Medication Therapy Management supports the company vision to help people on their path to better health by performing MTM for members at the highest-risk of having medication related problems. The team of pharmacists, technicians, and coordinators work together to identify problems and coordinate care to facilitate resolution to ensure each member is on an optimized medication regimen to help them reach their health-related goals.
Duties
1. Perform telephonic comprehensive medication reviews, which includes but is not limited to ensuring a complete medication reconciliation is completed and performing clinical assessments on applicable conditions for each targeted member.
2. Identify, document, and facilitate resolution of identified medication related problems.
3. Create a written summary (patient takeaway) of each member interaction written at an appropriate level of health literacy.
4. Create faxed materials intended for prescriber offices to facilitate resolution to medication related problems.
5. Build and maintain positive relationships with internal and external customers including physicians and nurses.
6. Other responsibilities as directed by supervisor and/or manger.
Required:
Bachelor's Degree in Pharmacy or PharmD from an accredited school of Pharmacy
Preferred:
Previous pharmacy experience delivering MTM, specifically using the Outcomes MTM Connect platform.
Basic computer skills and proficiency with Microsoft Office products.
Strong organizational skill, interpersonal skills, and detail orientated.
Experience maintaining focus and meeting goals in a work from home environment.
Previous call center experience
Required Qualifications:
Active pharmacist license in good standing
Candidate must be licensed in one of the following states:
FL, HI, IL, KS, NC, NV, TN, TX, or PA
Bachelor's Degree in Pharmacy or PharmD
Dedicated HIPAA-compliant workspace
Hardwired internet connection
Preferred Qualifications:
Medication Therapy Management (MTM) experience
Outcomes MTM Connect experience
Previous telephonic pharmacist experience
Previous call center experience
Experience working remotely and meeting productivity goals
Education
Bachelor's degree in pharmacy or Pharm D. Must have an active license in good standing.
Notes:
M-F 8 hour shift starting between 8:00a - 11:00a CT. Training will be 8:00a-4:30p CT
Fully remote (never onsite)
Monday-Friday schedule
