Summary:The Medical Director Health Informatics Acute Care is a physician informatics leader responsible for advancing the safe, effective, standardized, and efficient use of clinical information technology across all CHRISTUS Health acute care ministries and across service lines. This role partners with frontline clinicians, ministry and system leadership, Clinical Informatics, Information Services, Quality/Safety, and Analytics teams to design, implement, optimize, and sustain EHR-enabled workflows, clinical content, decision support, documentation practices, and measurement that improve patient outcomes, clinician experience, operational performance, and regulatory compliance. The position provides physician leadership for Promoting Interoperability, quality/regulatory reporting readiness, ensuring reliable performance, data integrity, and audit-ready evidence across the enterprise.
Responsibilities:- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Provides physician leadership for acute care EHR usability, workflow efficiency, and optimization across service lines (e.g., medicine, surgery, critical care, emergency, perioperative, ancillary/diagnostics) in partnership with ministry and system stakeholders.
- Provides physician leadership for evaluation, governance, adoption, and optimization of emerging technologies, including artificial intelligence, predictive analytics, and clinician efficiency tools.
- Leads and supports the design, build, and standardization of evidence-based clinical content (order sets, documentation templates, smart tools, and clinical decision support) in collaboration with Quality, Regulatory, HIM, Compliance, Risk, Legal, Medical Staff, nursing, operational, and physician leadership across acute care service lines to reduce unwarranted variation and improve safety, quality, and efficiency.
- Develops and mentors physician informaticists, physician champions, and clinical leaders to support physician engagement, adoption of company standards, change management initiatives, and the growth of future informatics leaders.
- Serves as a key liaison between clinicians and technical/build teams to translate clinical needs into clear requirements, prioritize work, and ensure solutions are clinically appropriate and operationally feasible.
- Supports go-live readiness, at-the-elbow clinician support, and stabilization activities for implementations, upgrades, optimization releases, acquisitions, and new ministry onboarding; helps drive adoption of standardized workflows and content.
- Partners with clinical operations and quality leaders to embed and sustain regulatory and accreditation requirements into clinical workflows and reporting processes (including Promoting Interoperability, eCQMs, and public health reporting as applicable).
- Collaborates with analytics and operational stakeholders to define outcome and adoption metrics, validate data capture, and monitor performance via dashboards and reports; uses insights to target reinforcement and improvement actions.
- Participates in ministry and system governance forums, advisory councils, and workgroups to represent physician/acute care needs, align decision-making, and ensure consistent execution across ministries.
- Communicates status, risks, dependencies, and decision needs to leadership; escalates issues requiring prioritization or resourcing decisions.
- Builds strong relationships with clinical leaders and frontline clinicians to drive engagement, change adoption, and continuous improvement in clinical information system use.
- Maintains professional development and affiliations that enhance effectiveness as a physician informaticist and contributes expertise as requested.
- Partner with Ambulatory CMIO and informatics teams to cover overlap
- Lead the provider adoption of system EHR standards and workflows
- Support minimizing cognitive and administrative burden for Acute care clinicians
- Performs other duties as assigned.
Job Requirements:
Education/Skills- Doctor of Medicine (MD) or Doctor of Osteopathy (DO) required
Experience- Progressive Health informatics experience supporting clinician adoption and optimization of clinical information systems in a complex, multi-site environment.
- Demonstrated ability in clinical workflow analysis, EHR design/optimization, change management, and stakeholder engagement across clinical, operational, and technical teams.
- Experience supporting Epic and/or comparable enterprise EHR platforms strongly preferred
Licenses, Registrations, or Certifications- Medical license in state of employment required
- Board Certification in Clinical Informatics preferred
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
