Medical Device, Territory Manager

Location: Remote
Department: Sales
Reports To: Regional Sales Director - GI

Position Summary

The Territory Manager for our GI side of the business is responsible for selling and promoting PENTAX Medical products. This position drives revenue growth by developing new accounts and pushing territory expansion.

Key Responsibilities

Achieve sales targets and quotas within a defined territory
Identify and pursue new business opportunities within hospitals, clinics, and private practices specializing in otolaryngology
Develop and maintain strong relationships with key decision-makers, including ENT physicians, surgeons, nurses, procurement staff, and hospital administrators
Conduct sales presentations, product demonstrations, and clinical evaluations to showcase product features, benefits, and value proposition
Negotiate contracts, pricing, and terms of sale
Develop and maintain an in-depth understanding of the company's ENT product portfolio, including features, benefits, clinical applications, and competitive landscape
Provide product training and education to healthcare professionals, ensuring proper usage and understanding
Attend medical conferences, trade shows, and continuing education events to expand knowledge and network with healthcare professionals
Manage expenses and adhering to budget guidelines
Maintain accurate records of sales activities, customer interactions, and market data using a CRM (Customer Relationship Management) system
Provide clinical support to healthcare professionals, including assisting with product implementation, troubleshooting technical issues, and providing on-site support during procedures
Address customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction.
Collaborate with internal teams, such as marketing, customer service, and technical support, to provide comprehensive support to customers
Act as a liaison between the customer and the company, relaying customer feedback and market insights.
Adhere to all relevant regulations, policies, and ethical guidelines related to medical device or pharmaceutical sale
Performance & Excellence

Ensure compliance with company policies, procedures, and regulatory requirements.

Drive process improvements and operational efficiencies.

Contribute to departmental and global organizational goals

Required Qualifications

A bachelor's degree required, biology, biomedical science or business
Prior sales experience, preferably in the medical device or pharmaceutical industry
Must have strong, proven sales background in the medical/hospital space. Medical device experience is strongly preferred
Bachelor's degree in Business, Marketing, Sales or related field
Minimum 5 years of relevant experience
Comfortable selling in a clinical environment
Knowledge of the medical device industry and familiarity with a variety of the field's concepts, practices, and procedures
Effective and clear communication skills
Proven success in managing a sales territory and selling to all levels of an organization
Ability to travel regularly