Becton, Dickinson and Company

Medical Affairs Customer Specialist

Becton, Dickinson and Company$90K — $120K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Scientific background (Biomedical Engineering, Masters or PhD in Biological Sciences, or PharmD preferred)
  • 3+ years of experience in Pharmaceutical or Medical device industry
  • Strong understanding of medical device design control and applicable quality regulations
  • Familiarity with national and international regulatory requirements
  • Excellent verbal and written communication skills for stakeholder engagement

Responsibilities

  • Act as the primary Medical Affairs contact for pharma partners on product development projects
  • Lead technical initiatives on cross-functional teams from concept to launch
  • Translate business needs into scalable technical designs
  • Identify and mitigate programmatic risks with project managers
  • Support customer inquiries regarding clinical and Human Factors data
  • Participate in strategy execution for product development as a core team member
  • Prepare and deliver presentations on Medical Affairs updates during customer meetings

Benefits

  • Opportunities for mentorship and leadership within the Medical Affairs department
  • Cross-departmental collaboration with QA, R&D, Regulatory Affairs, Marketing, and Manufacturing
  • Access to training courses on medical devices and human factors
  • Flexible work environment with an emphasis on communication and engagement
  • Limited travel of up to 25% for routine responsibilities
Full Job Description
RESPONSIBILITIES:The customer engagement- Core Team member- MA (CE-CTM-MA) responsibilities for managing studies for the allocated products under development includes the following:Be part of the team representing the organization as one of the prime Medical Affairs contacts to a pharma partner on a Business-to-Business product development project.Deliver on new and exciting advanced drug delivery solutions as a technical leader on a cross-functional project team through all phases of the project lifecycle, from concept through launch.Translate business requirements into a robust, scalable technical design linked to device usability.Work closely with both functional teams and project managers to identify and mitigate issues to reduce programmatic risks.Support customer requests on current data available for the platform (clinical or Human Factors)Collaborate cross functionally to support customers on non Medical Affairs topics (risk management, design requirements)Participate with the Platform Core team member and extended team members in the execution of the strategy for the product developmentContribution to publication writingThe Customer engagement -Core Team Member-MA interacts with product core teams and members:Represents Medical Affairs in several customer core team and cluster handling new product developmentIs accountable to the core team leader for deliverables of the Medical Affairs functionEnsures deliverables produced by Medical Affairs function meet the appropriate quality standardsCommunicates progress and facilitates decision making with the core team and Medical Affairs functionPrepares and delivers presentations covering relevant Medical Affairs information (functional capabilities and clinical and HF study data) to customers during TC and face to face customer meetings Additional Responsibilities:Representing MA within a team of QA, Research and Development, Regulatory Affairs, Marketing, and Manufacturing team members by facilitating effective communication and engagement.Demonstrate excellent interpersonal communication skills, which enable you to gain client trust and mentor junior engineers.Be an agile learner, tolerant of risk, and biased towards actionEffectively and clearly communicate concepts, ideas and knowledge to other individuals, teams and customersEnsure compliance with BD quality policies, procedures and practices as well as with all local, state, federal and BD safety laws, policies and procedures.The CE-CTM-MA participates in establishment and updating of the SOPs related to the C&HF development activities. The CE-CTM-MA is also expected to attend and complete assigned training courses concerning medical devices and human factors. It is expected that the CE-CTM-MA acts as a leader of the Medical Affairs department, and mentors other individuals formally or informally. The CE-CTM-MA is expected to set an example with respect to work ethic, maturity, and adherence to Regulations and Guidelines, industry best practices, and BD guiding principles. The CE-CTM-MA is expected to contribute as required to cross department and corporate initiatives, and to share their expertise. The CE-CTM-MA may be expected to travel intermittently as required to achieve his/her routine responsibilities. He/she must be available for limited domestic or international travel as-needed basis. Travel should not exceed 25 percent of his/her time.POSITION REQUIREMENTSEducation Scientific background, (Biomedical Engineering, Masters or PhD in Biological Sciences, or PharmD preferred)Experience 3 years of preferably studies experience, within the Pharmaceutical or the Medical device industry, with good understanding and knowledge of Medical device environment (including design control); regarding applicable Quality / Regulation, a good understanding and operational knowledge of national regulations and a good understanding of international regulations.Must have strong verbal and written communication skills, including customer, and/or varying internal/external stakeholder interaction experience

About Becton, Dickinson and Company

BD is a global technology company that provides diagnostics and technologies for frontliners. Through their solutions and services, they assist scientists in detecting diseases and advanced researchers' on developing diagnoses and therapeutics. BD was established in 1897 by Farleigh Dickinson and Maxwell Becton in East Rutherford, New Jersey.

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Join the innovative world of Becton, Dickinson and Company (BD), a global medical technology company that is actively seeking driven, dedicated professionals to join our team. At BD, we are committed to advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. This commitment provides the foundation for a workplace where you can engage in meaningful work and where job opportunities abound.

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Our team at BD is composed of more than 65,000 associates across the globe. These dedicated professionals work at the intersection of technology and healthcare, where they drive innovation and ensure that we stay ahead in a rapidly evolving industry. By joining BD, you will work alongside some of the brightest minds in the industry.

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BD is proud to offer competitive benefits that support the health, well-being, and financial security of our employees and their families. From comprehensive health insurance to employee wellness programs and flexible working arrangements, we prioritize the well-being of our team members. Our inclusive culture encourages networking, continuous learning, and the sharing of ideas in a diverse and welcoming environment.

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Learn more about Becton, Dickinson and Company
Size
75,000 employees
Market Cap
$72 billion
Industry
Net Income
$1.6 billion
Founded
1897
5 Year Trend
+9.3%
Revenue
$18.2 billion
NASDAQ

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