7-10+ years of experience in PR and media relations, preferably with corporate or crisis communication background.
Strong interest or experience in AI technologies.
Ability to convert complex technical concepts into digestible content for general audiences.
Skilled in building relationships with journalists and other stakeholders.
Proficient in managing sensitive narratives and providing sound counsel under pressure.
Creative thinking in narrative and communication framing along with a focus on accountability.
Desire to contribute to the understanding of safe and responsible AI.
Responsibilities
Develop communication strategies that showcase proactive safety practices in AI deployment.
Craft timely responses to emerging issues to improve public understanding of OpenAI's actions.
Prepare clear, credible materials such as statements and FAQs for diverse audiences.
Collaborate with cross-functional teams to anticipate and address emerging topics.
Build relationships with journalists covering AI technology and safety.
Advise leadership and team members on managing fast-moving or sensitive narratives.
Establish processes for external narrative monitoring and empathetic responses.
Benefits
Hybrid work model with 3 days in-office support.
Relocation assistance available for new hires.
Full Job Description
About the Role
We're looking for an experienced communications professional to help share how OpenAI builds and deploys technology responsibly in the real world. This person will play a key role in communicating about our safety work: how we prepare, respond thoughtfully when issues arise, and continue earning people's trust as our systems become more capable.
This person will partner across teams to shape clear, confident narratives that show our commitment to transparency and continuous improvement. This role is ideal for someone who thrives in dynamic environments, enjoys translating complex ideas into relatable stories, and sees opportunity in helping people understand how safety and innovation work together.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation support.
In this role, you will:
Develop communications strategies that highlight our proactive real-world safety practices and reinforce public confidence in how we approach responsible AI
Craft thoughtful, timely responses when questions or issues emerge, helping audiences understand what we're doing and why
Prepare materials including statements, FAQs, and backgrounders that make complex information clear and credible
Partner closely with cross-functional teams to anticipate emerging topics and build readiness plans
Build and strengthen relationships with journalists covering AI safety, technology, and policy
Provide calm, trusted counsel to leaders and teammates on sensitive or fast-moving narratives
Help establish clear processes for monitoring external narratives and responding with empathy, accuracy, and care
You might thrive in this role if you:
10+ years of professional PR and media relations experience; corporate and/or crisis communications experience is preferred, in-house experience is a plus.
Experience with AI technologies or a strong personal interest in AI.
Exceptional ability to translate complex technical information into clear, persuasive external-facing content.
Proven success in building relationships and collaborating with press, executives, partners, and other stakeholders.
You're energized by translating technical work into stories that people understand and care about
You bring clear thinking, good judgment, and calm focus to high-profile projects
You value precision and accountability, but can also think creatively about framing and narrative
You want to be part of a team helping to shape how the world understands safe and responsible AI
About OpenAI
OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
