Customer Service , Engineering / HVAC , Management , Sales , Seattle , Seattle Customer Service , Seattle Engineering / HVAC , Seattle Management , Seattle SalesCompensation: $120K-$160K+ DOE
Location: Lynnwood, WA Our client is seeking a driven and experienced
Service Sales Manager to lead their service sales division. This is a pivotal leadership role responsible for guiding a team of sales and project professionals in estimating, selling, and delivering HVAC and plumbing service projects - with a strong focus on revenue growth, operational efficiency, and profitability.
Key ResponsibilitiesSales Leadership & Strategy - Lead and support the team in achieving established sales goals
- Evaluate potential customers and projects to determine fit and feasibility
- Oversee the estimating process, ensuring accurate and timely proposals
- Drive pipeline management, forecasting, and CRM utilization across the team
- Support pricing strategy, contract negotiation, and closing efforts
Project Oversight & Execution - Oversee assigned projects to ensure delivery meets or exceeds planned profit margins
- Coordinate logistics, procurement, and vendor partnerships to meet project specifications and timelines
- Manage permitting and inspection processes to ensure compliance with all codes and regulations
- Ensure successful equipment start-up, commissioning, and warranty documentation
- Oversee project closeout, including owner training and acceptance
Team Leadership & Operations - Provide leadership and direction to sales, project management, and field teams
- Partner with Service Supervisors/Coordinators to align workforce scheduling with project needs
- Promote and enforce adherence to company safety programs across all job sites
- Ensure consistent documentation of opportunities, proposals, and client interactions in CRM systems
Client & Account Management - Maintain strong client relationships throughout the project lifecycle
- Follow up post-project to ensure customer satisfaction and identify additional opportunities
- Participate in client engagement and business development activities
Additional Responsibilities - Serve as the designated holder of the company's administrative license
- Stay current on applicable codes, regulations, and industry standards
- Support continuous improvement across sales, operations, and service delivery
- Maintain reliable and punctual attendance
QualificationsRequired Skills & Abilities - Strong technical knowledge of HVAC systems
- Excellent written and verbal communication skills
- Strong organizational and time management abilities
- Ability to collaborate effectively and foster teamwork
- High attention to detail with the ability to manage multiple priorities
- Commitment to quality, accuracy, and continuous improvement
- Proven leadership skills with a goal-oriented mindset
- Strong project coordination and follow-through
Supervisory Responsibilities - Oversee HVAC and plumbing project sales professionals
- Manage operational staff, project managers, and field service teams
- Provide leadership, direction, and performance oversight across teams
Preferred Education & Experience - Bachelor's degree in project management or a related field, or equivalent experience (minimum 5 years)
- 5-7 years of sales experience
- 2-3 years of sales leadership experience
- Professional-level proficiency in English (written and verbal)
- Strong mathematical, analytical, and problem-solving skills
Licensing & Certifications - Valid driver's license with a satisfactory driving record
- Ability to pass a background check
If you are a results-driven leader with a passion for HVAC and mechanical services, a track record of sales success, and the ability to inspire and develop high-performing teams, we encourage you to apply. This is an outstanding opportunity to take.
