Job DescriptionCore responsibilities include supporting education, product evaluations, conversions, implementations, and post-implementation education and optimization across the MDS portfolio. NNP provides targeted bedside education, facilitates best practice adoption, and delivers consistent clinical support aligned to customer needs and business priorities. The NNP also provides neonatal clinical expertise to Medical Affairs, Marketing, and New Product Development to support clinically accurate education, portfolio strategy, product requirements, and launch readiness.
The MDS Neonatal Clinical Specialist (NNP) reports directly to the designated Clinical Services leader and supports regional and national priorities based on customer and business needs.
This is a field-based position requiring significant travel, including overnight travel, to support customer engagements, internal training, clinical programs, and cross-functional initiatives.
About the RoleAs an MDS Neonatal Clinical Specialist (NNP), you will play a critical role in delivering exceptional clinical support and education to BD customers, driving confidence, adoption, and improved patient care as part of a team committed to excellence and continuous improvement.
Job Responsibilities- Manage responsibilities within the allotted Travel & Expense budget.
- Maintain administrative responsibilities and deliverables as outlined by Clinical Leadership.
- Lead end-to-end customer facing engagements from pre-sale through post-conversion, delivering in-servicing, clinical education, and training (virtual and in-person) to drive product adoption and retention.
- Deliver neonatal-focused clinical education and product training in virtual and in-person settings to support safe use, adoption, retention, and integration into customer workflows.
- Provide bedside and unit-based support, consistent with facility requirements, professional scope, approved product labeling, and company policy.
- Provide ongoing clinical support, follow-up, troubleshooting, and consultation in partnership with Sales, Clinical Managers, Regional Business Managers, and strategic account teams.
- Develop strong working relationships with end-users while providing product in-servicing and clinical education.
- Partner with Marketing to provide neonatal clinical and workflow insights that inform portfolio strategy, customer segmentation, positioning, launch planning
- Collaborate with the Clinical Manager and Regional Business Manager to optimize scheduling and activities to meet business objectives.
- Provide activity updates to the Clinical Manager on regional training activities and support provided in the region.
Minimum Requirement:- Degree level qualification; or equivalent combination of education and experience.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
Primary Work LocationUSA NJ - Franklin Lakes
Additional LocationsWork Shift 
