GRADE STD0021
LOCATION OF POSITION 100 South Charles Street, Baltimore, Maryland 21201
Main Purpose of JobThe purpose of the IT Programmer Analyst Lead is to provide strategic technical leadership, administrative oversight, and supervisory direction to the enterprise web application development team. This position is directly responsible for managing senior technical personnel-including the IT Lead Engineer-to ensure the successful modernization, architectural integrity, and maintenance of enterprise-level systems, specifically the BEACON project. By aligning technical roadmaps with agency business requirements, managing vendor relationships, and enforcing state compliance standards, this role ensures the delivery of secure, accessible, and high-performance digital services that support the agency's core operational mission.
POSITION DUTIESSupervision & Staff Management (40%): Directly supervise the UI Systems Lead Engineer and assigned development staff. Hire, assign and prioritize work, conduct performance evaluations, approve leave, and develop individual training plans. Resolve escalated technical and personnel issues.
Technical Direction & Architecture Oversight (25%): Approve the technical architecture and design decisions brought forward by the lead engineer. Oversee front-end and back-end integration standards and database optimization. Establish and enforce Software Development Life Cycle (SDLC) best practices, coding standards, and modern design patterns across the team.
Quality Assurance & Release Governance (15%): Oversee the implementation of automated testing suites (unit, integration, and end-to-end) and the release approval process. Ensure all web applications are cross-browser compatible, responsive, accessible, and meet state-mandated security protocols.
Project & Stakeholder Management (15%): Collaborate with Project Managers, UI/UX designers, and stakeholders to define project scopes and timelines. Lead sprint planning, provide accurate technical estimates and resource plans, and report delivery status to directors and executive leadership.
Documentation & Reporting (5%): Ensure the team maintains comprehensive technical documentation, including API references, system architecture diagrams, and deployment guides. Maintain supervisory records, team metrics, and standard operating procedures.
MINIMUM QUALIFICATIONSEducation: A Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field.
Experience: Three years of experience designing, developing, testing, implementing and maintaining applications systems and programs using generally accepted computer programming languages or other developmental tools.
Notes:
1. Candidates may substitute six credit hours of coursework in application analysis and programming using generally accepted computer programming languages or other developmental tools for six months of the required experience.
2.Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and eighteen months of experience converting data from project specifications by writing program code using generally accepted computer programming languages or other developmental tools for the required education.
3. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and application programming using generally accepted computer programming languages or other developmental tools for the required education.
4. Candidates may substitute experience in one of the following areas: operating computers, scheduling, controlling input and output or maintaining backups or data storage, processing data on computers, evaluating, implementing and maintaining hardware and software on a year-for-year basis for a high school education.
5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Computer Systems Programming classifications or Computer Systems Programming specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.
DESIRED OR PREFERRED QUALIFICATIONS Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications. - Experience using artificial intelligence (AI) tools within a Software Development Life Cycle (SDLC) environment - for example, AI-assisted coding, code review, test generation, or documentation - including setting team guidelines for their appropriate and secure use.
- Experience working on government IT modernization or unemployment insurance systems.
- Familiarity with BEACON or similar benefits administration platforms.
- Experience with technical documentation including API references and system architecture diagrams.
- Prior experience collaborating with program administrators, policy staff, and executive leadership on large-scale IT projects.
- Prior supervisory experience in a state government or similar public-sector environment.
LICENSES, REGISTRATIONS AND CERTIFICATIONS NOT APPLICABLE.
SPECIAL REQUIREMENTSPersonnel employed in this classification will have access to federal tax information and must undergo a state and FBI criminal background check as a condition of employment. All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MD Labor/DUI) to determine whether any monies are owed to MD Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.
Employees in this classification may be subject to call 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached.
SELECTION PROCESSPlease make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
Resumes are acceptable as additional information only, however, the application must be completed in its entirety or it will be subject to rejection. All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.
For positions that require Bachelor/Master Degree etc: Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932- 3897 or (202) 331-2925.
EXAMINATION PROCESS The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position. ***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.
BENEFITS This is a full-time, permanent position and eligible for full State benefits, which include:
• Flexible hours and hybrid teleworking
• Paid holidays 12-13 per year
• Generous paid leave package (annual, sick, personal and compensatory leave)
• State Pension ("defined benefit" plan)
• Tax-deferred supplemental retirement savings plans (401(k) and 457)
• Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
• Flexible Spending Account plans for Health Care and Daycare
• State Employees Credit Union
FURTHER INSTRUCTIONS U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans' status. If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via email to shauna.adams@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications, required documentation, and any required addendums may be mailed to:
Department of Labor Office of Human Resources
Attn: 26-005268-0001/ (MDL IT Programmer Analyst Supv/SA)
100 S. Charles Street Baltimore, MD 21201
