Marketing Operations & Production Manager

Pride Mobility

$80K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of project or production management experience in marketing.
  • 5+ years of hands-on project management software experience.
  • Excellent leadership and relationship-building abilities.
  • Strong organizational and project coordination skills.
  • Intermediate knowledge of Microsoft Office.

Responsibilities

  • Lead and mentor the marketing team while managing workflow.
  • Oversee execution of all marketing projects from start to finish.
  • Clarify project requirements amid ambiguity and make decisions accordingly.
  • Adjust project timelines based on evolving business needs.
  • Maintain and update the marketing calendar and project check-ins.

Benefits

  • Opportunities for professional development and continuous improvement.
  • A collaborative work environment fostering team engagement.
  • Exposure to diverse marketing project kinds (print, digital, video).
  • Support for ongoing training and advancement opportunities.
Full Job Description
Starting Salary: $80,030 with $6,500 annualized maximum bonus potential

DESCRIPTION/JOB SUMMARY

Manage the end-to-end production workflow for Pride's in-house marketing initiatives, including print, digital, video, photography, and vendor coordination and overseeing workflow for a broader marketing team

RESPONSIBILITIES/DUTIES
• Lead and mentor direct reports while managing overall marketing workflow
• Oversee intake, prioritization, and execution of all marketing projects from concept through delivery
• Navigate ambiguity by clarifying project requirements and making informed decisions when information is incomplete
• Adjust timelines and priorities as needed to accommodate changing business needs without compromising quality
• Work closely with stakeholders to define project requirements, create briefs, scopes, and objectives
• Maintain and update the annual marketing calendar
• Lead weekly creative project check-in meetings with design, web, and digital teams
• Serve as the main point of contact for communication between internal departments
• Proactively communicate progress and obstacles to ensure timelines are met
• Take ownership of follow-up and escalation needs
• Ensure all projects are completed on time and quality checked
• Determine resources required for each project
• Coordinate assets for sales collateral, photography, video shoots, digital campaigns, and web projects
• Manage rounds of proofing, printing, and delivery
• Utilize project management platforms (Monday.com, Asana, etc.) for planning, tracking, and reporting
• Advocate for best practices in workflow efficiency
• Collaborate on post-project analysis to identify improvements for future initiatives
• Staff management including documenting and communicating objectives, positively impacting employee morale, motivating team members, conducting performance appraisals, and appropriately addressing individual or group performance issues
• Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
• Complete the annual CTPAT Security Training
• Assign, train, and develop staff based on experience and departmental goals
• Develop goals and objectives, and measure outcomes to ensure goals are met
• Focus on continuous improvement, and consistently demonstrate good business judgment
• Develop a "Strong 2nd" for your area of responsibility
• Work effectively with all Pride departments to exceed internal and external expectations
• Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS
• Must be a self-starter, friendly, team player, professional, detail-oriented, and honest

Must have the ability to:
• Multi-task, problem-solve, and prioritize in a fast-paced working environment
• Guide, direct, and motivate staff
• Develop and meet project timelines
• Work with ambiguous or incomplete information, make sound decisions, and move projects forward despite uncertainty
• Clarify details and fill gaps proactively through problem-solving and resourcefulness

Must have:
• Relentless drive to achieve advancement and continuous improvement
• Strong emotional intelligence and collaboration
• Excellent leadership and relationship building skills
• Strong organizational and project coordination skills
• Excellent verbal, written, and presentation skills
• Intermediate working knowledge of Microsoft Office Word, Excel, and PowerPoint

PREFERRED SKILLS
• Strong working knowledge of Monday.com project management system preferred
• Working knowledge of digital asset management (DAM) systems, Canva, and Adobe Suite preferred

REQUIRED EXPERIENCE
• At least 5 years of experience in project or production management within a marketing environment
• At least 5 years of hands-on experience with project management software

PREFERRED EXPERIENCE
• At least 2 years of experience with supervising at least 2 staff members preferred
• At least 2 years of agency experience highly preferred

REQUIRED EDUCATION
• High School Diploma or GED

PREFERRED EDUCATION
• Bachelor's Degree in Marketing, Communications, Business Administration, Project Management, or a related field preferred

REQUIRED QUALIFICATIONS
• Must be legally authorized to work in the United States without sponsorship now, or in the future

DETAILS
• This job description is not intended to be all-inclusive
• This is a safety sensitive position
• In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

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