Job Type
Full-time
Description
We are seeking a talented and detail-oriented
Marketing Communications & Brand Manager to help elevate our brand through compelling storytelling, public relations, content creation, and corporate communications.
This role is responsible for executing a wide range of communications initiatives, including media relations, award submissions, thought leadership content, internal communications, executive communications, and brand messaging. The ideal candidate is a strong writer, skilled communicator, and organized project manager who enjoys transforming ideas into content and communications that strengthen brand awareness and engagement.
Responsibilities:Public Relations & Media Support - Draft press releases, media pitches, executive statements, and other external communications.
- Coordinate PR activities and support relationships with agency partners and media contacts.
- Monitor industry news and identify opportunities for media coverage and thought leadership.
- Assist with media inquiries, briefing documents, and communication plans.
Brand Communications - Help maintain consistent messaging and brand voice across marketing and corporate communications.
- Establish and maintain style guides, brand guidelines, and messaging frameworks.
- Assist in preparing leaders for speaking engagements, interviews, and industry events.
- Translate complex topics into clear, engaging, and audience-friendly content.
Awards & Industry Recognition - Research and manage award and recognition opportunities across relevant industries and associations.
- Draft and submit award nominations highlighting company, product, and leadership achievements.
Internal Communications - Draft employee communications, leadership announcements, company updates, and internal campaigns.
- Support communication plans that keep employees informed and engaged.
- Help ensure consistency in messaging across internal communication channels.
Content Creation & Copywriting - Write, edit, and proofread a variety of content, including:
- Press releases
- Blog articles
- Website copy
- Email communications
- Social media content
- Event materials
- Corporate presentations
- Adapt messaging for different audiences while maintaining a consistent brand voice.
- Maintain editorial and communications calendars.
Requirements
- 5+ years of B2B SaaS marketing experience, with at least 2 years focused on customer marketing, lifecycle marketing, or a closely related function.?
- Demonstrated track record of driving measurable retention and expansion outcomes - you can point to the numbers.?
- Fluency with AI tools in a marketing context: using them to accelerate research, content production, campaign personalization, and performance analysis.?
- Excellent written and storytelling skills - our customers run world-class live events and deserve content that matches their standard.?
- Strong command of customer segmentation, lifecycle strategy, and behavioral data.?
- Proficiency in HubSpot and analytics platforms.?
- Wired for performance: you set goals, track progress, and aren't satisfied until the metric moves.?
- Comfortable operating cross-functionally in a fast-paced environment alongside CS, Product, Sales, and RevOps.?
Preferred Skills - Experience in event management, venue operations, or hospitality SaaS.?
- Hands-on experience with AI-assisted marketing platforms, predictive analytics tools, or marketing automation beyond basic email sequencing.?
- Passion for live events and the venues that make them happen.?
Important Notice on Location Eligibility:This is a U.S.-based remote role. However, due to regulatory requirements, we are only able to consider candidates who reside in U.S. states that do not currently mandate salary disclosure in job postings.
Candidates residing in California, or other states with active pay transparency laws will not be considered at this time.
