Travel + Leisure Co.

Marketing Concierge

Travel + Leisure Co.$75K — $118K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Preferred experience in sales and/or marketing, but not mandatory
  • High School Diploma or equivalent required
  • 1 to 3 years of sales and/or marketing experience preferred
  • Strong written and verbal communication skills
  • Proficient in MS Excel, MS Word, and general computer skills

Responsibilities

  • Act as a brand ambassador for Travel + Leisure Co.
  • Collaborate with resort staff to manage guest arrival sheets
  • Engage and incentivize prospective customers to attend sales presentations
  • Screen and qualify potential customers per company guidelines
  • Make and manage sales-tour reservations and deposit collections
  • Maintain adherence to company policies and performance standards
  • Participate in scheduled training sessions and stay updated on marketing information

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • Flex spending accounts available
  • Paid time off and parental leave available for qualifying positions
  • 401k with employer match
  • Life and accident coverage
  • Disability insurance
  • Employee Assistance Program
  • Wellness program access
  • Voluntary income protection benefits
Full Job Description
Job Summary

In person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.

Essential Job Responsibilities
  • Serve as a positive and professional brand ambassador for Travel + Leisure Co.
  • Partner with the resort staff to receive arrival sheets of guests checking in
  • Greet, present, and incentivize prospective customers to attend a sales-preview tour
  • Screen and qualify potential customers based on company guidelines
  • Make sales-tour reservations and collect required deposits


Responsibilities include, but are not limited to:
  • Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
  • Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)


Travel Requirements

No travel required outside of the home site's area

Minimum Requirements and Qualifications

Sales and/or marketing experience is preferred, not required. Must maintain production standards.

Education
  • High School Diploma or equivalent is required.


Training requirements
  • None


Knowledge and skills
  • Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.

Technical Skills
  • Proficient in MS Excel, MS Word, general computer skills and smart devices.


Job experience
  • 1 to 3 years of sales and/or marketing experience is preferred, not required.


Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

During the initial training period, the hourly wage is $18.90 plus commissions and bonuses. After the initial training period, the compensation is the state's minimum wage per hour plus commissions and bonuses. The target annual compensation for this role is $75,000 comprised of hourly rate, commissions and bonuses. Top performers may earn up to $118,000+ for exceeding minimum production requirements. The actual compensation of the candidate(s) selected for this role may be affected by a variety of factors, including but not limited to performance, experience, education, skills, prior training, and work location.

How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Compensation
The hourly rate for this role is $18.90 - $18.90 plus commissions and bonuses.

About Travel + Leisure Co.

Travel + Leisure Co. is a travel company that provides leisure travel services to customers around the world. The company operates through three segments: Travel + Leisure Group, Wyndham Destinations, and Panorama. The Travel + Leisure Group segment provides travel services and products to customers through various channels, including online travel agencies, travel clubs, and membership programs. The Wyndham Destinations segment provides vacation ownership and exchange services to customers. The Panorama segment provides vacation ownership and exchange services to customers in Asia and Europe. Travel + Leisure Co. is headquartered in Arlington, Virginia and has approximately 17,000 employees.
Learn more about Travel + Leisure Co.
Size
22,500 employees
Market Cap
$2.8 billion
Industry
Net Income
-$255 million
Founded
2006
5 Year Trend
-3.2%
Revenue
$2.1 billion
NASDAQ

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