Job Overview:This position reports to the Senior Director, Brand Advanced Analytics and is part of the Commercial Excellence team, supporting SMPA's Commercial organization. The Market Research & Analytics Senior Manager leads the design, execution, analysis, and delivery of primary market research across the commercial portfolio. This role partners with Commercial Analytics, Brand Teams, Marketing, Forecasting, and Market Access to translate business questions into rigorous research programs and objective evidence. The successful candidate will independently execute multiple initiatives, oversee external research partners, and deliver high-quality findings that support broader business insights and decision-making.
Essential Functions Required for Job:Market Research Strategy & Survey Development
- Partner with cross-functional stakeholders to clarify business questions, identify evidence gaps, and define focused research objectives.
- Lead quantitative and qualitative research across healthcare professional, patient, payer, caregiver, and relevant office staff audiences.
- Develop questionnaires, discussion guides, sampling plans, and measurement frameworks; recommend methodologies and analytical approaches based on business needs, timing, and resources.
- Oversee programming testing, fieldwork, and quality assurance, resolving issues with vendors and internal stakeholders to maintain quality and timelines.
Analytics & Reporting
- Analyze primary quantitative research and develop clear, executive-ready reports and presentations for tracking studies.
- Direct external vendors conducting analyses and developing reports, ensuring deliverables are methodologically sound, fact-based, and aligned with study objectives.
- Collaborate with Commercial Analytics to integrate research findings into broader business insights and decision-making.
Project Management & Vendor Oversight
- Manage concurrent research initiatives across brands, therapeutic areas, and business functions, including project plans, timelines, budgets, and milestones.
- Set clear vendor expectations, monitor performance, and provide actionable feedback to strengthen agency partnerships.
Stakeholder Engagement & Business Partnership
- Serve as the day-to-day market research partner to Commercial Analytics, Marketing, Forecasting, and Market Access, translating stakeholder needs into effective research solutions.
- Communicate findings and methodological considerations to cross-functional teams and leadership.
- Support brand and launch planning, lifecycle management, forecasting, and strategic decision-making through evidence generation and guidance on research best practices.
Operational Excellence
- Advance market research processes, methodologies, analytics, reporting standards, and knowledge management by applying best practices and evaluating emerging capabilities and data sources.
Knowledge, Skills and Abilities (general & technical):Success in this role will be demonstrated through:
- High-quality, decision-ready research and reporting that address priority business questions.
- Consistent delivery on time, within budget, and to agreed quality standards.
- Effective partnerships with agencies, Commercial Analytics, and cross-functional stakeholders, with continued improvement in research capabilities and processes.
Education & Experience Requirements:- Bachelor's degree in market research, statistics, psychology, public health, life sciences, or related disciplines; advanced degree (MBA, MPH, MS, or PhD) preferred.
- Minimum 6 years of relevant experience in biotech or pharmaceutical industry with Bachelor's Degree.
- Expertise in qualitative and quantitative primary research design, methodology, analysis, and reporting across healthcare stakeholder audiences.
- Demonstrated success managing research agencies, vendors, project timelines, budgets, and multiple complex initiatives.
- Strong cross-functional collaboration and written, verbal, presentation, and data-visualization skills, including executive-ready PowerPoint reporting.
- Proficiency executing market research data analysis using tools such as SPSS or SAS.
Preferred Qualifications:- Experience supporting commercial pharmaceutical brands across therapeutic areas and lifecycle stages.
- Experience with programming or automation tools such as Python, SQL, or Sawtooth.
- Familiarity integrating primary research and secondary data to support evidence-based commercial decisions.
Travel Requirements: Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed.
Mental/Physical Requirements: Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.
People Management: This is an individual contributor role and does not have direct reports or formal people-management responsibilities.
Travel Requirements:Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed.
Mental/Physical Requirements:Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.
The base salary range for this role is
$162,700.00 - $203,400.00
Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential, in accordance with applicable law.
Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards.
