JOB DESCRIPTION
Your experience matters
As the Physician Services Market Director, you will provide strategic leadership and operational oversight for multi-site physician services, driving operational excellence, practice performance, and market growth. You will build strong physician relationships, develop high-performing teams, and ensure financial accountability, regulatory compliance, and exceptional patient care across the continuum of care. As the Physician Services Market Director, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
The Harris Regional Hospital Security Department is committed to maintaining a safe, secure, and welcoming environment for patients, visitors, staff, and vendors. Our team provides 24/7 security services by monitoring hospital facilities, responding to emergencies, conducting routine patrols, and assisting with safety protocols. We work closely with hospital departments, local law enforcement, and emergency responders to protect people and property while ensuring a professional, respectful, and responsive presence throughout the facility.
How you’ll contribute
A Physician Services Market Director who excels in this role:
- Driving Strategic Planning and Growth – Developing and implementing strategic goals, operational plans, and performance standards that align with organizational priorities and support the continued growth and success of physician services.
- Leading Physician Services Operations – Directing and evaluating departmental operations to optimize workflows, enhance service delivery, improve operational efficiency, and achieve established performance and quality objectives.
- Building and Developing High-Performing Teams – Leading recruitment, onboarding, staffing, training, performance management, and professional development initiatives while fostering a culture of accountability, collaboration, and continuous improvement.
- Strengthening Physician Relationships and Collaboration – Fostering strong partnerships with physicians, practice leaders, and organizational stakeholders to support provider engagement, address operational needs, and advance organizational goals.
- Managing Financial Performance and Resources – Developing, monitoring, and evaluating departmental budgets to ensure fiscal accountability, effective resource allocation, and alignment with organizational financial objectives.
- Ensuring Quality, Compliance, and Risk Management – Coordinating internal and external audits and ensuring departmental operations comply with applicable regulatory, legal, and ethical standards, including HIPAA privacy and security requirements, while promoting patient confidentiality, organizational compliance, and continuous quality improvement.
- Driving Operational Excellence and Accountability – Establishing performance expectations, directing and prioritizing work, monitoring departmental outcomes, resolving service concerns, and implementing improvements that enhance efficiency and service quality.
- Advancing Patient Access and the Continuum of Care – Promoting collaboration across physician services and hospital operations to strengthen care coordination, improve access to services, enhance the patient and provider experience, and support the organization's commitment to high-quality care.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
- Comprehensive Benefits:Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
- Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development:Ongoing learning and career advancement opportunities.
- Free travel and entertainment discount program to ensure you enjoy your time away from work.
What we’re looking for
- A bachelor's degree in a related field is preferred; applicable work experience may be considered in lieu of education.
- Demonstrated leadership experience in healthcare operations, physician services, medical practice management, or a related field.
- Strong understanding of physician practice operations, healthcare delivery, patient access, and the continuum of care.
- Proven experience leading multi-site or multi-practice operations, with the ability to oversee multiple locations, coordinate resources, and maintain consistent operational standards and performance.
- Proven ability to lead, develop, and manage teams, including staffing, performance management, employee development, and accountability.
- Experience with budget management, financial oversight, resource allocation, and operational performance improvement.
- Knowledge of healthcare regulations, HIPAA privacy and security requirements, compliance standards, quality improvement, and risk management.
- Excellent communication, relationship-building, strategic planning, and problem-solving skills, with the ability to collaborate effectively with physicians, hospital leadership, and cross-functional teams to achieve organizational goals.
Schedule: Full-Time
More about Harris Regional Hospital
Harris Regional Hospital is an 86-bed acute care facility located in Sylva, NC. With a long-standing reputation for excellent care, this fully-accredited hospital has been providing care to western North Carolina residents since 1925. Harris offers five major service lines, including orthopedics, cardiology, general surgery, women’s care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care.
