DescriptionJob Title: Market Associate
(REMOTE - must be CST or EST)
Pay Range: $67,670 - $98,799
What you'll be working on:
The Market Associates (MA) primary job function is to procure high yield, gently used goods for Savers' supply channel through the FUNDrive program. This is achieved through lead generation; connecting with local non- profits who are aligned with Savers values, such as schools, sports teams, religious, health and community organizations. The MA uses discretion and independent judgement when procuring and developing all relationships and representing the Savers brand. The MA is responsible for maintaining their own book of business, inclusive of procuring prospects, within legal guidelines, and leads through company approved research and networking, along with establishing a robust referral business.
The MA reports to the FUNDrive Area Development Manager and is a field-based position that offices out of their home. The Fundraising dept. is a strategic supply chain channel within the Sourcing division.
What you have:
Lead Generation
- Researches and procures leads (nonprofit customers) in their local market. Methods may be: attending or hosting Networking meetings, approved Social Media and referral programs.
- Receive and convert leads within Service Level Agreement (SLA) guidelines from various marketing efforts, inclusive but not limited to Facebook, Google Adwords, emails
Customer Focus
- Develops quality relationships through regular follow-up with organizations, measured by; yield per event, referrals and repeat business
- Builds and maintains strong relationships with Sourcing partners and local store(s) to coordinate and facilitate delivery of FUNDrive results
Brand Representation
- Represents the Savers brand in the community through professional presentations at networking events.
- Demonstrates and explains Savers business model through informative communication.
Technology
- Thorough use and understanding of the FUNDrive technology platform (CRM and customer facing portal).
- Achieves or exceeds contact SLA standards
- Utilizes CRM service desk and replies to inquiries within the designated time frame
- Uses reports to analyze and drive business
- Contact and organization maintenance
Deliverables - Achieve/Exceed
- Conversion rate targets
- Yield expectations
- New organization growth
- Individual volume plan/expectations
- Event forecasting within approved guidelines
- Targeted use of Social Media Pledge Page
Required Knowledge, Skills, and Abilities:
- Use of sales life-cycle
- Ability to discover opportunities and develop a sales pipeline through various social and professional networking methods
- Ability to communicate effectively and remain calm and courteous
- A desire to sell and represent the Savers brand
- Experience with Power Point and giving presentations
- Ability to talk to multiple levels of an organization
- Self-starter, solutions focused mindset
- Working knowledge of sales management technology systems such as CRM/Salesforce
- Proven ability to achieve goals, analyze reports and drive results through data
- Excellent time management, project coordination and follow-through skills
- Ability to work independently and as part of a team
- Ability to work within Savers culture
- Ability to influence store activation
- Experience of not only speaking to groups but to listen effectively
- Remain flexible and agile
Minimum Required Education, Training and Experience:
- 2-3 years prior work experience in sales and/or event planning
- Sales experience preferred
FLSA: Exempt
Travel: Availability to travel for business meetings 2-4 times a year
Work Type/Location: Remote, USA (Must reside in CST or EST)
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
- Comprehensive coverage (medical/dental/vision) at a reasonable cost
- Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
- Vacation Pay - Approximately 2 weeks
- 6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
- Up to 50% off store merchandise
Flexible spending accounts
- Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
- A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
- A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
- Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
- Annual Bonus
- Performance Merit Increases
- Disability Insurance
- Parental Leave
