Managing Principal, Strategic Accounts

Reporting to the Chief Commercial Officer, as Managing Principal, AI-Driven Commercial Effectiveness you will bridge the gap between high-level strategy and real-time AI execution, architecting executive confidence while ensuring our technology becomes the primary driver of commercial success. Your goal is to move beyond the role of a software vendor to become a vital transformation partner - helping customers across the pharma landscape find the shortest path to revenue. As an early leader in this evolution, you will define the standards for our pod model, directly shaping ODAIA's commercial strategy and our continued impact on the industry. WHAT YOU WILL DO Lead. Build & Transform In this role, you aren't just executing a playbook; you are an architect of our GTM evolution. You will lead a specialist GTM pod, to match the seniority and strategic authority of top-tier consulting firms while delivering the agility of our AI platform. Strategic Advisory & Solutioning to Architect Executive Outcomes • Act as the trusted advisor to C-Suite buyers (CCO, CMO, CIO), moving the conversation from "features" to "P&L impact" • Lead account level strategy, successfully navigating complex business unit structures and aligning commercial priorities • Understand and translate complex client pain points into high impact business cases, aligning investment to outcomes (revenue growth, productivity, and competitive advantage) • Provide solutions that solve specific commercial challenges, positioning ODAIA's tech as the engine of their transformation, displacing traditional, manual-heavy consulting cycles • Provide deep market intelligence and client-side transformation needs back to our Engineering and Product teams to influence product priorities and solution design to ensure ODAIA remains the premier solution "Sell-to-Deliver" Accountability & Pod Leadership • Lead a cross-functional specialist pod, motivated to grow and expand presence within your vertical • Responsible for segment strategy, focused on driving impact and revenue • Own the strategic win and success metrics, staying involved post-close to ensure our "services-enabled tech" accelerates time-to-value for the client • Define the future GTM strategy, run your market segment like a mini-business unit, identifying growth triggers to further prove the business case and transition shared resources into dedicated pod structures WHAT YOU BRING Consulting Leadership & Industry Stature • 12+ years of experience in Life Sciences / commercial pharma consulting, commercial strategy and / or analytics driven transformation • Experience in a Principal or Partner-level role at a top-tier firm or similar leadership position • Consistently landed and grown accounts while owning outcomes, has the "consultative DNA" we need to inject into our tech-heavy environment • A proven track record of building successful partnerships, advising commercial pharma executives, leading high-stakes conversations and influencing multi-million dollar commercial investment decisions through data-driven storytelling Subject Matter Expertise & Strategic Domain Mastery • Deep fluency in the Life Sciences commercial ecosystem, including Strategy, Insights & Planning (SIP), Sales Force Effectiveness (SFE), the application of Patient Longitudinal/Claims data and how to bridge the gap between strategy and execution • Understanding of modern commercial frameworks, omnichannel strategy, Next Best Action (NBA) orchestration, and how to integrate AI into existing CRM (Veeva/Salesforce) workflows Operational Agility • Operates as a Player-Coach and finds the "best yet fastest" actionable answer rather than chasing the "perfect" one • Operates effectively within a lean, high-autonomy infrastructure • A bias for action - finds moving fast, high-growth and "re-building the engine" exhilarating • Has both the experience and confidence to bring clarity to ambiguity and the iterative mindset required to formalize and scale internal commercial frameworks while simultaneously delivering high - velocity results WHAT WE OFFER Values-Based Culture • We Ignite Innovation, Own It, and Stand Together AI-Native Environment • At ODAIA, we don't just deliver AI - we live it. We use AI and agentic automation to 10x our efficiency and impact, encouraging constant curiosity in leveraging and integrating AI Comprehensive Rewards • Meaningful stock option grants, immediate medical/dental enrollment, and flexible time off Remote-First Flexibility • WFH flexibility with intentional, high-value in-person collaboration and socials LOCATION ODAIA is a remote first organization, with employees located across Canada and the U.S. Our primary office hub is located in central downtown Toronto and walking distance from Union Station.