5-10 years of leadership experience in the architecture or design industry
Demonstrated success in building high-performing teams
Strong ability to manage client relationships and network effectively
Expertise in strategic planning and problem-solving within business contexts
Proficient in financial oversight and revenue tracking
Extensive knowledge of New York market trends and regulations
Experience with contract negotiations and pitching to a diverse client base
Responsibilities
Lead and develop high-performing teams in the New York studio
Create and implement strategic plans for resource allocation and client acquisition
Act as a market ambassador to enhance Unispace's visibility in New York
Collaborate with leadership to align local operations with global objectives
Cultivate strategic relationships to secure repeat business and expand portfolios
Drive business growth through identification of new opportunities
Ensure effective risk management and compliance with local regulations
Benefits
Collaborative and innovative work culture
Opportunity for professional growth and career advancement
Engagement in high-impact projects within the New York market
Access to key systems and technologies that streamline operations
Comprehensive support for team performance and development
Full Job Description
Why you're here:
As the Managing Director, you will provide strategic leadership and operational direction to Unispace's New York studio. You'll play a key role in fostering a high-performing team, driving business growth, and ensuring exceptional client service aligned with our full methodology. This is an opportunity to shape Unispace New York's operations by developing market-specific strategies, building client relationships, and nurturing a culture of collaboration and excellence.
What you're responsible for:
Establish and lead high-performing teams across the New York studio, supporting Discipline Leads in recruitment, talent development, and performance management.
Develop and execute a strategic plan that focuses on resource allocation, client acquisition, team growth, and operational excellence.
Drive Unispace's market presence as a visible ambassador, understanding local market trends, cultural nuances, and regulatory requirements.
Collaborate with global and regional leaders to align New York operations with Unispace's broader strategic objectives.
Build and nurture strategic relationships with clients, project managers, and industry agents to expand Unispace's portfolio and secure repeat business.
Develop and implement client strategies tailored to local market needs, ensuring alignment with global goals.
Identify new business opportunities, lead client presentations, and drive revenue growth by achieving pre-agreed sales targets.
Maintain insight into project and client profitability throughout project lifecycles.
Oversee adoption and effective use of key systems, including Salesforce, Procore, Revit, and more.
Provide financial oversight, including reporting on sales, gross profit, labor costs, and pipeline projections.
Ensure risk management strategies are in place and address legal, reputational, and financial risks in collaboration with global functions.
Foster collaboration across disciplines, studios, and corporate functions, ensuring seamless operations and alignment with Unispace culture and values.
This section is for measurable KPIs
It is intended to prepare a candidate on what's expected of them
Focus on things like "Presentations are fit for purpose and meet client standards" or "Projects are delivered within scope and on budget"
How we'll measure it:
Build and maintain high-performing, collaborative teams aligned with Unispace's culture and values.
Achieve sales targets, drive pipeline growth, and ensure high sales conversion rates with target clients.
Deliver an exceptional client experience, resulting in repeat business and a strong local reputation.
Maintain consistency in standards, technology solutions, and processes across studios while managing risks effectively.
Position Unispace as a competitive leader in the New York market by driving service excellence and gaining market share.
Your experience & skills:
Proven leadership in managing and developing high-performing teams.
Exceptional client relationship management and networking abilities.
Strong commercial awareness and business acumen.
Expertise in contract negotiation, procurement processes, and pitching to clients.
Excellent communication, strategic planning, and problem-solving skills.
Ability to collaborate across diverse teams and geographies.
Extensive knowledge of the New York market, including local industry trends and regulatory requirements.
Track record of driving business growth and achieving revenue targets in competitive markets.
Experience in managing complex, multi-disciplinary teams and projects.
Background in commercial real estate, design, or project management is advantageous.
Exact compensation may vary based on skills, experience and location
Base Pay Range
$215,000-$250,000 USD
The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required.
About Unispace
Unispace is a global architecture and design firm that specializes in workplace design. The company was founded in 2010 and is headquartered in Sydney, Australia, with offices in North America, Europe, and Asia. Unispace's services include workplace strategy, design, and construction, with a focus on creating innovative and sustainable work environments that enhance productivity and employee well-being. The company has worked with a range of clients, including Fortune 500 companies, and has won numerous awards for its design work.
