Responsibilities
I. JOB SUMMARY/RESPONSIBILITIES:
• Direct, plans, and effectively manages the day-to-day operations and functions of the Women's Health Center (WHC), ensuring the delivery of high-quality patient care services, exceptional customer service, regulatory compliance, operational efficiency, and financial stewardship.
• Collaborates with providers, staff, hospital departments, and community partners to support the strategic goals and objectives of Molokai General Hospital (MGH) and The Queen's Health Systems (QHS).
• Oversees clinic operations, personnel, quality improvement initiatives, patient access, revenue cycle activities, and regulatory compliance to ensure effective and efficient service delivery.
• Responsible for achieving department goals and objectives for assigned area(s) and ensures effective utilization of human and material resources.
• Ensures operations and functions are in compliance with regulatory requirements and the policies and procedures of the Hospital.
IV. TYPICAL PHYSICAL DEMANDS:
A. ESSENTIAL FUNCTIONS:
• Seeing. Hearing. Speaking. Finger dexterity.
B. MANUAL MATERIAL HANDLING:
• Infrequent: N/A
• Occasional: Lift waist to shoulder between 6-10 lbs. Carry between 6-10 lbs.
• Frequent: N/A
• Constant: N/A
C. NON-MANUAL MATERIAL HANDLING:
• Infrequent: N/A
• Occasional: Stand. Stoop/Bend. Twist. Climb: Stairs/Ladder. Reach: shoulder level. Reach: above head.
• Frequent: Walk.
• Constant: Sit. Gripping.
V. TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.
VI. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
• Bachelor's degree, preferably in business or healthcare administration; or four (4) years progressive experience in healthcare may be substituted for the education requirement.
• Current BLS certification.
B. EXPERIENCE:
• In addition to the educational requirement, four (4) years of experience in a health care setting, medical office, or clinic environment.
• Two (2) years supervisory/leadership experience.
• EPIC electronic health record knowledge/experience preferred.