Job details
Domain
Programs / Customer Relations
Job field / Job profile
Customer services and support - Technical documentation management
Job title
Manager, Technical Data
Employment type
Permanent
Professional category
Professional, Engineer & Manager
Part time / Full time
Full-time
Job description
Safran Landing Systems in Toronto is offering the challenging, but exciting opportunity to join our Customer Support and Services department reporting to the Senior Technical Publication Manager (STPM).
The Technical Data Manager (TDM) will be responsible for a team in Toronto to ensure SLS are delivering in-service Landing Gear maintenance documentation including Component Maintenance Manual (CMM), Service Bulletins (SBs), and SLs (Service Letters).
You and your team will be the point of contact for the aircraft manufacturers, MROs and Customers, both internal and external, regarding all Technical Data requirements for the defined programs.
Candidate skills and requirements
• You will ensure all Airframer requirements are delivered on time, supporting Entry into Service (EIS) for new programs and modifications, and providing full lifecycle management.
• Manage the Technical Data aspects of reviews with Aircraft manufacturers and applicable suppliers (India) as required through the program activity.
• National and international travel may be required to Airframers, both external / internal SLS MROs and internal cross-site program reviews.
• Evaluate performance feedback on the quality control of suppliers and take corrective action where required.
• You will work closely with the STPM providing weekly and monthly reviews
• You will manage closely budgets and report monthly status
• You will be required to support annual audits as required.
• Responsible for team development through the annual review process, career coaching and allocation of resources to match individual development requirements and business need.
• Act as a champion for Lean-Sigma and other projects and harmonization activities impacting the Technical Data team/stakeholders.
• Travel occasionally within Canada or internationally.
Candidate skills & requirements
• College / Technical Diploma / Technical/Engineering Degree or related discipline or relevant experience.
• Solid Leadership, Interpersonal Skills and are considered as a team player
• Excellent oral, written and presentation skills
• Ability to communicate effectively in a team environment across multiple stakeholder groups
• Computer literate and experienced in the use of MS Office products
Desirable:
• Experience in Aviation Technical Data / Documentation.
• Experience within a production, assembly or engineering environment.
• Experience with CMMs, SBs, IPCs/IPLs, AMMs or other maintenance publications.
• Knowledge of ATA iSpec 2200, ASD S1000D, ASD-STE100, SGML or XML structured authoring.
Salary: $104,600 to $130,700
Reason for Recruitment: Replacement
Job location
Job location
North America, Canada, Ontario, Toronto
City (-ies)
Ajax
Applicant criteria
Minimum education level achieved
Bachelor's Degree
Minimum experience level required
More than 8 years
