WEX Inc

Manager TAG and Encompass SRE

WEX Inc$106K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in system administration, DevOps, or SRE roles.
  • 2+ years of team management experience.
  • 2+ years of project leadership.
  • Proficient in Python, Bash, or Go for scripting and automation.
  • Experience with monitoring tools like Grafana or ELK stack.
  • Familiarity with containerization (Docker, Kubernetes).
  • Understanding of CI/CD pipelines and version control systems.

Responsibilities

  • Lead and mentor a diverse team of Site Reliability Engineers.
  • Monitor system health, availability, and performance.
  • Develop and maintain automation tools for system processes.
  • Participate in on-call rotations for incident response.
  • Collaborate with development teams to enhance system reliability.
  • Improve observability and logging for troubleshooting.
  • Adhere to IT security policies and compliance standards.

Benefits

  • Health, dental, and vision insurance.
  • Retirement savings plan with contributions.
  • Paid time off for work-life balance.
  • Health savings and flexible spending accounts.
  • Life and disability insurance coverage.
  • Tuition reimbursement for professional development.
Full Job Description


How you'll make an impact

  • You will lead, mentor, and elevate a globally diverse team of Site Reliability Engineers—driving critical operations, incident response, and strategic projects while championing the ongoing career development of your team.
  • Monitor and manage system health, availability, and performance.
  • Develop and maintain automation tools for system provisioning, monitoring, and alerting.
  • Participate in on-call rotations and respond to system alerts and incidents.
  • Collaborate with development teams to implement reliability-focused features.
  • Improve observability and logging for troubleshooting issues.
  • Follow IT security policies and compliance requirements.

Experience you'll bring

  • 3+ years of experience in system administration, DevOps, or SRE roles.
  • 2+ years of experience managing people or teams
  • 2+ years of experience leading projects
  • Proficiency in scripting and automation using Python, Bash, or Go.
  • Experience with monitoring and logging (Grafana, ELK stack, Splunk, etc.).
  • Knowledge of containerization and orchestration (Docker, Kubernetes).
  • Understanding of CI/CD pipelines and version control systems.
  • Understanding of monitoring tools such as Prometheus, Grafana, or Splunk.
  • Strong problem-solving skills and a willingness to learn.

Preferred Qualification

  • Hands-on experience with cloud platforms (AWS, Azure, or GCP).
  • Familiarity with infrastructure as code (Terraform, Ansible, CloudFormation).
  • Knowledge of incident response processes and SLAs.
  • Experience with developing AI based solutions.
  • Ability to troubleshoot and resolve performance bottlenecks.
  • Strong communication skills and ability to work across teams.
  • Experience supporting systems that manage B2B payments, expense reimbursements, or virtual card creation.
  • Familiarity with monitoring and alerting in systems that are eventually consistent.
  • Awareness of key compliance frameworks (e.g., PCI-DSS, SOX) and how they apply to observability and automation.

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.

Pay Range: $106,000.00 - $130,600.00

About WEX Inc

WEX Inc is a provider of corporate payment solutions. The company operates in three segments: Fleet Solutions, Travel and Corporate Solutions, and Health and Employee Benefit Solutions. The Fleet Solutions segment provides payment and transaction processing services to commercial and government fleets. The Travel and Corporate Solutions segment focuses on providing payment solutions to businesses that have employees who travel for work. The Health and Employee Benefit Solutions segment provides healthcare payment products and software, as well as payroll and HR solutions.
Learn more about WEX Inc
Size
5,600 employees
Market Cap
$6.9 billion
Industry
Net Income
-$243.6 million
Founded
1983
5 Year Trend
+12.8%
Revenue
$1.5 billion
NASDAQ

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