About the Role:The Manager, Supply Chain Operations leads short-term operational execution and day-to-day production scheduling across the network. The role oversees the production planning team and aligns Planning, Procurement, Transportation, Customer Service, and Plant Operations around near-term service, supply, capacity, inventory, and material priorities. The position drives execution visibility, cross-functional coordination, and timely escalation while serving as the operational bridge between tactical supply planning and day-to-day network execution. Success in this role requires regular presence in office and operational environments to support cross-functional collaboration, maintain close visibility into operational realities, and enable timely decision-making.
What You'll Do:Team Supervision & Functional Leadership- Lead, coach, and develop the production planning team.
- Set priorities, define expectations, and promote accountability within the function.
- Provide functional leadership for short-term production planning and execution coordination across the network.
- Represent Supply Chain Operations in cross-functional forums and influence outcomes beyond direct reporting lines.
Short-Term Execution Coordination- Lead near-term supply chain execution across the network, ensuring alignment across Planning, Procurement, Distribution, Customer Service, and Plant Operations.
- Translate tactical supply plans into executable short-term priorities and actions.
- Coordinate cross-functional responses to service risks, supply constraints, material shortages, capacity limitations, transportation issues, and production disruptions.
- Facilitate timely decisions, clarify action owners and timelines, and escalate unresolved or high-impact issues through established channels.
- Use the S&OE process and related operating routines as key forums to align priorities, manage risks, and drive execution follow-through.
Production Scheduling, Deployment, and Inventory Management- Oversee production scheduling activities to support customer service, material availability, inventory objectives, and plant efficiency.
- Coordinate production-priority changes based on demand shifts, operational constraints, and network conditions.
- Support adherence to deployment logic and default plant assignments, while ensuring justified deviations are visible, controlled, and addressed.
- Coordinate inventory positioning and replenishment priorities by SKU, location, product family, and customer priority in line with portfolio strategy, service requirements, and supply constraints.
- Balance customer service, working capital, inventory health, and operational efficiency in near-term decision-making.
Performance Management and Root Cause Analysis- Maintain visibility on key execution KPIs, including OTIF, backlog, lead time, schedule adherence, material availability, inventory risk, premium freight, and default plant deviations.
- Track performance trends, identify recurring execution failures, and lead root cause analysis across functional interfaces.
- Drive corrective actions to closure and ensure transparency on business impact, ownership, and timing.
- Monitor execution discipline and promote improved adherence to planning, deployment, and operational standards across the network.
Process, Governance, and System Improvement- Standardize and improve short-term execution, escalation, communication, and scheduling routines across the network.
- Strengthen governance, handoffs, and decision-making across Planning, Procurement, Distribution, Customer Service, and Operations.
- Support the transition to a more integrated end-to-end supply chain operating model.
- Maintain relevant planning parameters in ERP and support effective use of planning, scheduling, and reporting tools.
- Identify and help resolve system, process, and master data issues affecting execution performance.
What You'll Need:Education:
- Bachelor's Degree in business administration, supply chain, operations, or related field
- APICS Certified Supply Chain Professional (CSCP) or equivalent professional certification desired
Experience:- Minimum five (5) years of experience in production planning and scheduling within a fast-paced manufacturing or similar industry environment
- Minimum three (3) years of managerial or supervisory experience overseeing employees, departmental operations, or both
- Knowledge of ERP systems, such as SAP or similar platforms, preferred
Knowledge, Skills and Abilities:- Knowledge of financial procedures and processes
- Knowledge of production planning and scheduling practices
- Knowledge of inventory control principles and processes
- Ability to communicate effectively throughout the organization
- Ability to make quick, thorough decisions
- Ability to motivate and energize a team to produce winning solutions
- Ability to partner with and support colleagues both internally and externally
- Ability to work hands-on in an industrial manufacturing environment, as well as in a corporate environment
- Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
- Ability to foster a culture of innovation, collaboration, and accountability within the organization
- Ability to instill an environment of inclusion, where all employees feel that they can contribute and impact the company in a positive manner
- Ability to support employee retention and engagement to ensure a sustainable workforce
