Schedule: Full time
Shift: Day (United States of America)
Address: 893 HOPE WAY
City: ALTAMONTE SPRINGS
State: Florida
Postal Code: 32714
Job Description:Responsible for cultivating customer relationships with clinical and operational leaders to provide data and analyses that guide strategic decision-making. This position manages, coaches, and develops staff and analysts responsible for complex qualitative and quantitative data. Additionally, this role participates in business line meetings to assist in the dissemination and interpretation of measures, reports, and improvement initiatives. In addition, this position provides oversight and operational direction for a portfolio of analytic projects. Responsibilities for this role include managing customer service and maintaining respectful relationships. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
- Manages daily operations and maintains department budgets.
- Manages the recruitment, retention, training, and competence of staff and analysts.
- Ensures the accuracy, timeliness, reliability, and level-of-detail of staff work products.
- Builds and maintains relationships across multiple disciplines to achieve common goals.
- Establishes and communicates analytics reporting and business intelligence vision and standards for the department and its customers.
- Actively engages with internal customers, including regular communication to manage expectations and prioritize assignments.
- Works with the Analytics Director and MIS resources to support, maintain, and develop the Performance Measurement system, including database development, benchmarking, and QA of scorecards.
- Investigates and recommends the selection and improvement of external analytic tools to senior leadership as needed.
- Administers, validates, and deploys third-party analytic tools such as Premier Quality Advisor and other selected information systems.
- Provides management of daily operations and maintains department budgets.
- Manages the recruitment, retention, training, and competence of staff and analysts.
- Performs other duties as assigned.
Knowledge, Skills, and Abilities: - Strong organizational skills with the ability to focus detailed, concentrated effort on multiple projects and re-establish priorities as necessary. [Required]
- Excellent analytical and problem-solving skills. [Required]
- Strong written and verbal communication skills, with the ability to tailor messages to individuals and audiences throughout the institution. [Required]
- Mastery of desktop applications, including MS Office (Word, PowerPoint, Excel, and Access) and database management applications. [Required]
- Ability to work in a matrix-management environment to achieve organizational goals. [Required]
- Thorough knowledge of information systems and their application to healthcare and ability to creatively use existing resources for problem resolution. [Required]
- Knowledge of current issues in the healthcare environment, particularly regarding quality measurement, outcomes studies, healthcare finance, and patient safety. [Required]
- Strong interpersonal skills for interfacing with all levels of staff and leadership as well as external stakeholders of the organization. [Required]
- Ability to effectively respond to time-sensitive issues and meet deadlines. [Required]
- Initiative and ability to work independently (self-direction), while fostering collaboration and teamwork for maximal efficiency and effectiveness. [Required]
- Attention to detail that ensures follow-through on all initiatives implemented and all projects undertaken. [Required]
- Knowledge and application of statistical analyses, including financial variance analysis and statistical significance. [Preferred]
Education: - Bachelor's [Required]
- Master's [Preferred]
Field of Study: - Healthcare, Engineering, Statistics, Business Information Systems, or related discipline
Work Experience: - 1+ in a management role [Required]
- 2+ in data management and information system [Preferred]
- 3+ in a related analytic/information systems position [Required]
- 4+ in statistics or actuarial science [Preferred]
- Experience in a healthcare organization [Preferred]
- In a related analytic/information systems position [Preferred]
Licenses and Certifications: - Registered Nurse (RN) [Preferred] OR
- Enhanced Nurse Licensure Compact - RN (ENLC-RN) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
- Physical Requirements - https://tinyurl.com/23km2677
Pay Range:$97,219.20 - $180,835.20
