Service Center
CSCS TX
Category Strategy & Planning
• Develop and execute category management plans for assigned collision purchasing categories, aligned with Caliber's business objectives, procurement roadmap, and annual savings targets.
• Analyze spend, market conditions, supplier capabilities, and industry trends to identify sourcing, cost optimization, and standardization opportunities.
• Research new and existing products and services to secure best-in-class value.
• Conduct financial and reputational research on suppliers to serve as the subject matter expert on what is available and achievable.
• Develop best-practice sourcing models for supply chain partners, including distributors and manufacturers.
Strategic Sourcing & Negotiation
• Lead RFIs, RFPs, and RFQs from supplier evaluation through negotiation, contracting, and implementation.
• Negotiate pricing, commercial terms, service levels, rebates, allowances, and value-added programs.
• Partner with Legal and Finance to structure, negotiate, and finalize supplier agreements.
• Standardize purchasing policies and program requirements across the organization.
Supplier Performance & Compliance
• Establish and enforce supplier SLAs, KPIs, and scorecards tied to operational requirements.
• Lead performance reviews and executive business reviews with strategic suppliers.
• Drive corrective action plans and track them through resolution.
• Manage vendor and item compliance reporting covering service, quality, deviated pricing, and the collection of rebates and allowances.
• Execute disciplined price audits to confirm contracted deviated prices are invoiced accurately through distribution networks.
• Identify and mitigate supplier risks, including financial health, concentration, and business continuity.
Spend Management & Analytics
• Use spend management and performance data to drive savings, cost avoidance, and value across the distribution system.
• Report category performance, savings, risks, and recommendations to senior leadership.
Team Leadership & Program Management
• Manage, coach, and develop Supply Chain Specialists, setting clear priorities, accountabilities, and performance expectations.
• Lead program management and cross-functional initiatives, including product evaluations and sustainability goals.
Collaboration & Business Partnership
• Partner with internal and external stakeholders to develop strategies that meet Caliber's operational, quality, and financial standards.
• Influence Operations, Finance, and supplier leadership to align requirements, sourcing priorities, and implementation plans.
• Other duties as assigned.
Education & Experience
• Bachelor's degree in Business, Supply Chain, or a related field, or an equivalent combination of education, training, and experience.
• 8+ years of progressive procurement experience, including negotiation and RFP management.
• Demonstrated experience managing supplier performance against SLAs and corrective actions.
• Strong knowledge of industry operating costs, procurement methods, and pricing practices.
• Proficiency with analytical tools, including Excel and Power BI.
• Exceptional written and verbal communication, presentation, and influencing skills.
• Structured, fact-based decision making with an appropriate sense of urgency and a customer-first perspective.
• Ability to work independently with minimal supervision while collaborating as a team player.
• Preferred: people leadership experience; collision repair, automotive parts, or distribution experience; price audit, rebate administration, and contract compliance experience.
Success Measures
• Achievement of annual savings and cost avoidance targets.
• Supplier SLA and compliance performance.
• Price audit accuracy and rebate and allowance recovery.
• Team development and engagement.
• Stakeholder satisfaction with supply continuity and service.
