5-7 years in healthcare communications or strategy, ideally at an agency or consulting firm
Proven experience in leading integrated communications strategies across various channels
Track record managing healthcare client relationships and advising senior stakeholders
Strong writing and presentation skills with experience in developing executive materials
Ability to lead cross-functional teams and coach junior members
Experience using data for performance evaluation and strategy adjustment, with intermediate Excel skills
Familiarity with managed care and regulatory developments; experience with Cision or Meltwater is a plus
Responsibilities
Serve as a trusted advisor and primary contact for key clients, leading account relationships
Create integrated communications strategies for complex healthcare challenges
Lead meetings to present strategies, campaign updates, and insights to senior stakeholders
Oversee account operations, managing budgets and timelines while addressing risks
Develop audience strategies, message platforms, and executive materials
Lead cross-functional teams to ensure cohesive and high-quality deliverables
Monitor healthcare trends to provide timely recommendations and insights
Benefits
Health, dental, and vision benefit packages
100% company-paid life and disability insurance
Flexible spending and health savings account options
Generous 401(K) match program
Unlimited flexible paid time off
Paid parental leave
Hybrid and remote work options
Employee assistance program for mental health and legal advice
Employee referral program
Full Job Description
As a Manager, Strategic Communications, you'll own strategic communications engagements and serve as a trusted advisor to healthcare clients. You'll set the direction for integrated campaigns, oversee teams and deliverables, and ensure the work reflects both the client's objectives and Unlock Health's standards. You'll also mentor junior team members, strengthen account operations, and identify opportunities to deepen client relationships and grow Unlock Health's healthcare portfolio.
What You'll Do
Serve as a trusted advisor and primary point of contact for key client stakeholders, providing proactive strategic counsel and leading day-to-day account relationships.
Translate client priorities and complex healthcare challenges into integrated communications strategies across earned, owned, shared, and paid channels.
Lead client meetings and present strategic recommendations, campaign updates, performance insights, and new opportunities to senior stakeholders.
Oversee account operations-including scopes, budgets, timelines, staffing, and deliverables-while anticipating risks and resolving challenges.
Develop and refine audience strategies, narrative frameworks, message platforms, communications plans, executive materials, and campaign assets.
Lead cross-functional teams across communications, managed care, creative, media, digital, analytics, finance, and revenue cycle to deliver cohesive, high-quality work.
Delegate assignments, review deliverables, provide actionable feedback, and support the development of junior team members.
Monitor healthcare trends, regulatory developments, media coverage, and managed care activity to translate emerging insights into timely client recommendations.
Establish campaign objectives and performance measures, using data and audience insights to evaluate results and optimize strategies.
Identify opportunities to expand client relationships and contribute to renewals, proposals, and new business efforts.
What You Bring
5-7 years of experience in healthcare communications, marketing, or strategy, preferably within an agency, consulting firm, or other client-service environment.
Experience leading integrated communications strategies across earned, owned, shared, and paid channels.
A track record of managing healthcare client relationships, advising senior stakeholders, and translating complex information into clear, actionable recommendations.
Strong writing, editing, presentation, and facilitation skills, with experience developing communications plans, message platforms, executive materials, and client-facing presentations.
Demonstrated ability to lead cross-functional teams, manage multiple scopes and priorities, and coach junior team members.
Experience using campaign data, performance metrics, and market insights to evaluate results and guide strategy; intermediate Excel skills are preferred.
Knowledge of managed care, healthcare reimbursement, regulatory developments, and payer-provider relationships is preferred; experience with Cision or Meltwater is a plus.
Perks and Benefits
Competitive Salary
Health, Dental and Vision benefit packages to fit all types of lifestyles
Life, Short- and Long-Term Disability Insurance paid 100% by the company
FSA / HSA Options
401(K) with a generous company match program
Flexible Paid Time Off (aka- unlimited)
Paid Parental Leave
Hybrid and Remote work schedules available
Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
