5-7 years of experience in healthcare communications, marketing, or strategy.
Proven experience leading integrated communications across various channels.
Track record in managing healthcare client relationships and advising senior stakeholders.
Strong writing, editing, and presentation skills for creating impactful communications materials.
Ability to lead teams, manage multiple projects, and mentor junior staff.
Experience using data to evaluate campaign performance and inform strategy; intermediate Excel skills preferred.
Knowledge of managed care and healthcare reimbursement is preferred.
Responsibilities
Serve as the primary advisor for key client stakeholders, providing strategic counsel and managing account relationships.
Translate complex healthcare challenges into effective communications strategies across multiple platforms.
Lead client meetings, presenting strategic recommendations and updates to senior management.
Oversee account operations, managing scopes, budgets, timelines, and resolving challenges as they arise.
Develop audience strategies and communications plans, and refine campaign assets and executive materials.
Coordinate cross-functional teams to ensure cohesive and high-quality deliverables.
Monitor healthcare trends to provide timely recommendations and insights for clients.
Benefits
Health, Dental and Vision benefits to accommodate various lifestyles.
100% company-paid Life, Short- and Long-Term Disability Insurance.
FSA / HSA Options.
Generous 401(K) company match program.
Flexible Paid Time Off (unlimited).
Paid Parental Leave.
Hybrid and Remote work options.
Unlimited Employee Assistance Program for counseling and support.
Employee Referral Program.
Full Job Description
As a Manager, Strategic Communications, you'll own strategic communications engagements and serve as a trusted advisor to healthcare clients. You'll set the direction for integrated campaigns, oversee teams and deliverables, and ensure the work reflects both the client's objectives and Unlock Health's standards. You'll also mentor junior team members, strengthen account operations, and identify opportunities to deepen client relationships and grow Unlock Health's healthcare portfolio.
What You'll Do
Serve as a trusted advisor and primary point of contact for key client stakeholders, providing proactive strategic counsel and leading day-to-day account relationships.
Translate client priorities and complex healthcare challenges into integrated communications strategies across earned, owned, shared, and paid channels.
Lead client meetings and present strategic recommendations, campaign updates, performance insights, and new opportunities to senior stakeholders.
Oversee account operations-including scopes, budgets, timelines, staffing, and deliverables-while anticipating risks and resolving challenges.
Develop and refine audience strategies, narrative frameworks, message platforms, communications plans, executive materials, and campaign assets.
Lead cross-functional teams across communications, managed care, creative, media, digital, analytics, finance, and revenue cycle to deliver cohesive, high-quality work.
Delegate assignments, review deliverables, provide actionable feedback, and support the development of junior team members.
Monitor healthcare trends, regulatory developments, media coverage, and managed care activity to translate emerging insights into timely client recommendations.
Establish campaign objectives and performance measures, using data and audience insights to evaluate results and optimize strategies.
Identify opportunities to expand client relationships and contribute to renewals, proposals, and new business efforts.
What You Bring
5-7 years of experience in healthcare communications, marketing, or strategy, preferably within an agency, consulting firm, or other client-service environment.
Experience leading integrated communications strategies across earned, owned, shared, and paid channels.
A track record of managing healthcare client relationships, advising senior stakeholders, and translating complex information into clear, actionable recommendations.
Strong writing, editing, presentation, and facilitation skills, with experience developing communications plans, message platforms, executive materials, and client-facing presentations.
Demonstrated ability to lead cross-functional teams, manage multiple scopes and priorities, and coach junior team members.
Experience using campaign data, performance metrics, and market insights to evaluate results and guide strategy; intermediate Excel skills are preferred.
Knowledge of managed care, healthcare reimbursement, regulatory developments, and payer-provider relationships is preferred; experience with Cision or Meltwater is a plus.
Perks and Benefits
Competitive Salary
Health, Dental and Vision benefit packages to fit all types of lifestyles
Life, Short- and Long-Term Disability Insurance paid 100% by the company
FSA / HSA Options
401(K) with a generous company match program
Flexible Paid Time Off (aka- unlimited)
Paid Parental Leave
Hybrid and Remote work schedules available
Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
