About This Role Axsome Therapeutics is seeking a Manager, Sales Training and Development to support the day-to-day execution of new hire training programs across multiple commercial teams, including but not limited to Psychiatry and Long-Term Care. This role will focus primarily on coordinating, facilitating, and reinforcing onboarding activities that help new hires build product knowledge, field readiness, customer engagement skills, and compliant execution. The Manager will work closely with Sales Training leadership, field leaders, and cross-functional partners to deliver approved training content, manage training logistics, track completion, and ensure a consistent, high-quality onboarding experience for new hires.
This role is based at Axsome's HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.
Job Responsibilities and Duties include, but are not limited to, the following:
- Execute new hire training programs by supporting home study, live training, certification activities, field readiness preparation, attendance tracking, and post-training reinforcement
- Facilitate approved training content in classroom, virtual, and field-based settings to help new hires build product knowledge, selling skills, customer engagement skills, and compliant execution
- Manage training logistics and coordination, including agendas, schedules, materials, rosters, room setup, virtual links, communications, and follow-up actions
- Support certification and readiness activities by coordinating role-plays, knowledge checks, coaching documentation, remediation steps, and readiness tracking
- Prepare, update, and organize training materials, including facilitator guides, participant materials, schedules, trackers, job aids, workshops, and reinforcement resources
- Maintain LMS and training records by assigning courses, tracking completion, generating reports, following up on overdue items, and ensuring training documentation is accurate and timely
- Partner with Sales Training leadership and field leaders to reinforce onboarding priorities, identify common new hire needs, and support pull-through after training
- Coordinate with cross-functional partners, including Medical Affairs, Marketing, Market Access, Regulatory, Legal, and Operations, to ensure training materials and delivery remain aligned with approved content, timelines, and compliance standards
- Support launch readiness and ongoing training execution by preparing materials, facilitating sessions, managing logistics, and reinforcing key learning objectives across teams
- Contribute to continuous improvement by collecting feedback, identifying opportunities to improve the new hire experience, and sharing observations with Sales Training leadership
Requirements / Qualifications- Bachelor's Degree
- 5+ years of overall pharmaceutical industry experience with 1-2+ years in sales training, new hire training, facilitation, field training, and/or sales coaching
- Up to 20% travel (Key meetings and POAs)
- Strong organization, facilitation, communication, and execution skills, with the ability to manage training timelines, logistics, materials, and stakeholder follow-up
- Experience coordinating training materials, vendors, timelines, and program logistics preferred
- Experience facilitating training in both classroom and virtual settings
- Experience managing LMS platforms
- Proficient in Microsoft Office Suite
- Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who are looking for fully remote roles
Experience, Knowledge and Skills- Strong facilitation, presentation, and communication skills
- Background in adult learning principles and instructional design preferred
- Strong understanding of CNS disorders and related therapies is preferred
Salary & Benefits The anticipated salary range for this role is $120,000 - $140,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
