About the roleWe are looking for a Manager in Sales Strategy and Operations to be the strategic and operational partner to our SMB Business Development (BD) team as it expands its remit and increases restaurant coverage. You will own the operating foundation for BD's merchant sales motion, including goal setting, pipeline management, lead allocation, and performance reporting.
- In this role, you will make sure we are Making efficient, data-driven decisions,
- Building scalable operating systems for a growing sales motion,
- Using and advocating for AI tooling, and
- Centralizing the metrics that drive sales performance. You'll work with our Sales, Selection, Operations, Product, Finance, and Analytics teams to build and scale that foundation, helping BD win new restaurant partners and grow those partnerships.
You're excited about this opportunity because you will...- Build from first principles. BD's sales motion is evolving to capture top restaurants in priority markets, and this role will design how it runs: goal structures, input and activity metrics, pipeline stages, and rules of engagement with adjacent sales teams. You'll question "this is how it's always been done" and build what the team needs next.
- Drive operational excellence. You'll set up and run reporting cadences, rigorous pipeline reviews, and productivity inspection with sales leaders, taking each one end to end from idea to execution and grounding decisions in data.
- Own lead strategy and GTM targeting. You'll partner with our GM teams to point BD reps at the highest-value opportunities, with clear ownership across teams.
- Operate at 10,000 feet and 1 foot. One day you'll size goals and model capacity for a growing team. The next you'll be in diagnosing and improving data fidelity or tracing a pacing gap to its root cause.
- Look around corners with AI. You'll find where AI tooling can remove manual work from sales operations and reporting, then build and scale those solutions, helping the team become more efficient as it grows.
We're excited about you because...- You have 6+ years of experience in sales strategy and operations, revenue operations, consulting, business development, analytics, or related fields, with a track record of leading initiatives and hitting goals
- You have experience standing up or scaling sales operating systems, such as goaling and compensation inputs, pipeline management, territory or lead allocation, and CRM workflows (Salesforce or similar)
- You are highly proficient in SQL and comfortable working independently with large, complex data sets, and you are skilled at modeling in Excel / Google Sheets and building dashboards in visualization tools (e.g. Sigma, Tableau)
- You are fluent with AI tools (e.g. LLMs, AI-assisted coding and automation) and have used them to automate workflows, speed up analysis, or improve data quality, with the judgment to validate outputs carefully
- You are a strong business thinker who lets data win arguments and can tell a clear story behind the numbers to audiences from frontline managers to senior leaders
- You have strong cross-functional, project management, and communication skills, and you can align multiple stakeholders around a shared plan
- You are an owner with a strong bias for action, comfortable with ambiguity, and willing to roll up your sleeves and flex up or down as needed
- You have a Bachelor's degree or higher
We expect this position to be filled by 01/13/27
CompensationThe successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$125,800-$185,000 USD
