Manager - Risk Process & Controls (Special Situations)

The Manager, Risks Processes and Controls will take ownership of critical fund control processes, audit coordination, vendor oversight, and fund lifecycle support within BCSS. Operating within a framework of priorities set by senior leadership, this individual will work with a high degree of independence — managing workstreams end-to-end and engaging directly with internal and external stakeholders to ensure operational processes are consistently executed to a high standard. The ideal candidate is experienced, organized, and proactive — someone who exercises sound judgment, drives issues to resolution, and continuously looks for opportunities to improve the control environment.

Will include the following:

Audit Coordination & Compliance

• Own and manage BCSS fund-specific audit cycles end-to-end, including SOC1, Kaufman AUP Quarterly Review, Eisner Surprise Count, Mercer ASIT, SWIFT, and Annual Financial Statement Audits; serve as the primary point of coordination with internal stakeholders and external auditors

• Own the annual and ongoing review and update of BCSS Policy and Procedures Manuals

Fund Lifecycle Support

• Manage and coordinate new fund/strategy launches and fund wind-down activities, working cross-functionally with finance, legal, compliance, and operations

• Maintain fund governance documentation and manage ongoing operational obligations associated with fund entities

• Develop and maintain fund workflow process maps to improve operational transparency, streamline processes, and support cross-functional collaboration

Custody, Controls & Process Improvement

• Own custody-related operational processes, including oversight of electronic vaulting arrangements and ensuring assets under custody audit are appropriately accounted for

• Identify and lead targeted process improvement and control remediation projects (e.g., "Not in Bank" asset clean-up); lead cross-functional working groups to deliver outcomes on time

• Continuously identify opportunities to streamline workflows and build efficiencies across the BCSS operational control environment

Business Continuity

• Own the ongoing management and annual testing of the Business Continuity Plan and Disaster Recovery program, including documentation, testing logistics, and post-test remediation tracking

Vendor & Outsource Partner Management

• Manage day-to-day relationships with outsourced servicers, fund administrators, and custodians on behalf of BCSS; own new business allocation coordination, issue tracking, and escalation resolution

• Manage the vendor scorecard process; support RFPs and strategic vendor selection processes as directed by senior leadership; oversee invoice processing review and approval workflows

Special Projects & Strategic Initiatives

• Partner with senior leadership to coordinate and support a broad range of special projects and strategic initiatives across the BCSS platform — from scoping and planning through execution and closing — serving as a reliable and flexible resource as business priorities evolve

• 6+ years of experience in operations, risk, controls, or fund administration within an alternative investment management or financial services organization

• Demonstrated ability to independently manage complex, multi-workstream processes from initiation through completion with minimal day-to-day supervision

• Solid understanding of fund operations, custody processes, and the operational control environment in an alternative asset management context

• Experience owning or managing audit processes end-to-end; familiarity with SOC1, AUP, or similar frameworks strongly preferred

• Strong communicator with the ability to engage credibly across functions and with external counterparties at varying levels of seniority; exercises sound independent judgment and knows when to escalate

• Highly organized with strong attention to detail, consistent follow-through, and a proactive approach to identifying and resolving process gaps and control weaknesses

• Proficiency in Microsoft Office suite; experience with workflow, reporting, or process documentation tools (e.g., Visio) isa plus; familiarity with vendor management and RFP coordination preferred

• Four-year college degree required; degree in finance, business, economics, or accounting preferred

• CPA, CFA, or equivalent professional qualification a plus

Compensation:

Expected Annual Base Salary $115,000 – 130,000

Actual base salary will be determined by a wide range of factors including but not limited to role, function, level, experience, qualifications and geographic location. In addition to a competitive base salary, this position may be eligible for a discretionary annual bonus based upon factors such as individual impact, team and firm performance. Bain Capital offers a competitive benefits package designed to support employees’ health, financial security, family needs, and overall well-being.