Davita

Manager, Revenue Operations (ROPS)

Davita$96K — $132K *
US-AnywhereRemote in Washington, DC
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in healthcare revenue cycle management
  • Strong analytical skills with a focus on problem-solving
  • Leadership experience with a track record of team development
  • Ability to build relationships across diverse teams
  • Intermediate proficiency in Microsoft Office, particularly Excel
  • Bachelor's degree in a related field preferred

Responsibilities

  • Set and motivate team goals to achieve operational objectives
  • Ensure accountability for the team's results and quality of work
  • Manage large-scale projects involving multiple stakeholders
  • Prioritize tasks to meet deadlines effectively
  • Deliver tailored communications to different audiences
  • Identify and implement solutions to overcome barriers
  • Generate strategic insights and actionable recommendations

Benefits

  • Comprehensive medical, dental, and vision coverage
  • 401(k) match to support retirement savings
  • Paid time off with the option for PTO cash out
  • Access to family resources and counseling services
  • Opportunities for professional development and leadership training
Full Job Description
DaVita is hiring a Revenue Manager for our Payor Escalations - Analytics & Strategy team within Revenue Operations (ROPS), known as Team Spotlight. This position is responsible for the operational oversight of contracted payor escalations (settlements, legal escalations, supporting contract negotiations, etc.) and the associated strategy to drive these escalations to resolution. We are looking for a leader that gets excited about driving innovation in problem solving long outstanding issues, has an interest in strategy, and can build strong relationships with teams in and out of ROPS. This individual will manage large escalations and projects with ROPS, our Legal and Contracting partners, and with external insurance companies. The focus on the team is geared towards resolving our most complex and largest claim payment issues through legal and contracting channels, and collaborating to find resolution to prevent the issue from happening again. Communications will be tailored to differing audiences and there will be frequent opportunities to strategize and deliver persuasive recommendations to senior leaders. In addition, this leader should have a passion for solving complex problems, and an ability to work well as part of a fast-paced team. Overall focus is on supporting Revenue Operations in its mission to Enable the Village to Give Life through contract and inflow strategy, and resolution of some of the most complex AR issues. ESSENTIAL DUTIES AND RESPONSIBILITIES Drives Operational Results 3ets team goals to achieve key objectives and motivates team to exceed expectations Takes full accountability for team's results and ensures work product is up to standard Manages large projects with multiple participants and stakeholders Prioritizes competing priorities to deliver on deadlines with minimal interventions Consistently prepares and delivers effective communications tailored to audience Critically thinks through barriers, and creates and implements solutions Leadership & Team Development Builds high performing teams and develops leaders Cultivates a diverse professional network to complete work and seek input Ensures self and team use coaching and feedback through a consistent process Effectively inspires team to support leadership vision; influences change Generates Strategic Insights Consistently and independently generates meaningful insights for team and projects Translates high-level strategy and complex insights into actionable opportunities Identifies and engages stakeholders to create high level of collaboration Delivers persuasive recommendations to senior audiences Other duties as assigned EDUCATION AND EXPERIENCE High School Diploma/equivalency - Required Bachelor's Degree in related field - Preferred Intermediate proficiency in all Microsoft Office applications, specifically Excel - Required Strong knowledge of healthcare revenue cycle - Required Strong knowledge of healthcare revenue cycle Collections - Preferred What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspaceae, backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning. #LI-JH4 This position will be open for a minimum of three days. The Salary Range for the role is $96,000.00 - $132,000.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.71/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

About Davita

Since 1992, HealthCare Partners has been committed to developing innovative models of healthcare delivery that improve our patients' quality of life while containing healthcare costs. Our strength is in our steadfast commitment to our guiding principle of coordinated care. Our physicians strive daily to bring the benefits of coordinated care to more than 575,000 managed care patients in California, who represent the diversity of cultures, socioeconomic groups, ages, and health statuses in the communities we serve.

DaVita Careers

Join DaVita, a leader in healthcare services, and become part of a company that values innovation, leadership, and a commitment to providing quality care. At DaVita, we offer a range of job opportunities that allow professionals to thrive in a culture that fosters growth and diversity.

Work You’ll Do

At DaVita, we are dedicated to a collaborative team environment where each member’s skills are valued and nurtured. Our focus on professional development and leadership training ensures that every team member can reach their full potential. Whether you are looking for a position in healthcare, administration, or support, DaVita offers a path for career advancement and personal growth.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. DaVita is committed to leading the healthcare industry by adopting new technologies and practices that improve patient care. Our leadership in the healthcare sector is driven by a commitment to operational excellence and continuous improvement.

Explore Job Opportunities and Internships

DaVita offers a wide range of employment opportunities and internships that provide hands-on experience and the chance to make meaningful contributions. From clinical roles to corporate positions, our company is looking for passionate, curious, and driven individuals. Explore where your career can take you with DaVita.

Grow Your Career

With DaVita, you are encouraged to grow both professionally and personally. Our benefits package is designed to support our team members’ health, well-being, and financial growth. We believe in nurturing our employees' careers with robust training programs, including diversity training and skills development workshops.

Be Part of Our Culture

At DaVita, we pride ourselves on a workplace culture that promotes diversity and inclusion. We believe that a diverse team inspires innovation and enhances our ability to provide top-notch care. Our employees enjoy a supportive network that fosters open communication and continuous learning.

Join Our Team

Search open positions that match your skills and interests. We are looking for creative, solution-driven team players who are passionate about making a difference. At DaVita, you’ll find a community where you can build a rewarding career.

Stay Connected

Keep up to date with the latest in career opportunities at DaVita. Personalize your job search and receive alerts about new positions that align with your career goals. Stay ahead with insider perspectives and industry-leading insights—all from the people who work here.

Networking and Professional Development

Engage with a vast network of professionals and take advantage of networking opportunities that can lead to valuable career advancements. At DaVita, we encourage our team members to connect, share, and learn from each other to enhance their professional and personal development.

Interview and Resume Tips

Prepare for your future with DaVita by accessing resources that help you craft your resume and hone your interview skills. Our hiring process is designed to identify and attract individuals who are ready to make a significant impact in the healthcare industry. Join DaVita today and be part of a company that is as dedicated to its employees as it is to its patients. Explore the possibilities and find out how you can contribute to our mission of providing exceptional care.
Learn more about Davita
Size
69,000 employees
Market Cap
$6.6 billion
Industry
Net Income
$773.6 million
Founded
1992
5 Year Trend
+1.6%
Revenue
$11.5 billion
NASDAQ

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