Full Job Description
The Role
The Manager of Business Intelligence for MISR Reporting is the global process owner for Lumen's Monthly Incremental Service Revenue (MISR) reporting cycle, leading the people, process, architecture, and production behind it. This is a critical, single-threaded ownership role: the position owns the recurring MISR and S2B reporting calendar end to end, from mid-month and close-cycle production jobs through final consolidated results, and is the accountable authority for the accuracy, timeliness, and interpretation of MISR outputs used across Finance, Accounting, and FP&A. The role carries direct responsibility for global performance reporting spanning Public Sector, Large Enterprise, and Wholesale, including the day-to-day handling and interpretation Public Sector revenue data that requires trusted stewardship. Beyond running the cycle, the manager leads a team of business intelligence analysts and developers, sets validation and documentation standards, coordinates the MISR re-rate workstream, prepares Controller-level reporting, and drives modernization onto cloud and AI-enabled platforms. Because the work sits directly against material financial results and confidential customer data, success depends on deep institutional knowledge and close, standing partnership with IT and critical business partners, balanced with hands-on reporting ownership and leadership responsibilities that include hiring, transition planning, training, backup coverage, and stakeholder management across FP&A, Accounting, and IT.
Work Location
This role is a Hybrid position. The manager is required come into the downtown Denver office at least 1-2 times per month, however that is at the discretion of the Senior Director and the business unit. You may be asked/required to come into the office for trainings, meetings, and other significant functions.
The Main Responsibilities
Lead end-to-end MISR and S2B reporting, ensuring accurate, timely, and reliable financial insights.
Turn reporting into meaningful business insights by identifying key drivers, trends, and variances.
Oversee critical reporting activities, including production, reconciliations, rerates, adjustments, and issue resolution.
Lead and develop a team of BI analysts and developers, building expertise, collaboration, and strong operational coverage.
Partner across Finance, Accounting, FP&A, IT, and revenue teams to solve problems and improve reporting processes.
Serve as a trusted partner for MISR/S2B reporting, connecting business needs with technical solutions.
Strengthen reporting controls and governance through consistent validation, documentation, and data quality practices.
Support audit and control requirements by ensuring reporting processes and documentation are accurate and audit-ready.
Protect sensitive financial and Public Sector data while promoting responsible data management.
Drive continuous improvement and modernization, helping evolve reporting processes, tools, and platforms.
What We Look For in a Candidate
Bachelor's degree in a related field or equivalent relevant experience.
7+ years of experience in business intelligence, financial reporting, revenue analytics, or a related area.
Experience leading or developing reporting and analytics professionals.
Strong financial or operational reporting experience with a focus on accuracy, insights, and data quality.
Hands-on experience with SQL, Power BI, relational databases, and ETL/SSIS processes.
Ability to translate complex data into clear, actionable insights and partner effectively across business and technical teams.
Exposure to cloud data platforms such as Azure, Microsoft Fabric, or Databricks is a plus.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$111,074 - $148,099 in these states: CO
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:BenefitsBonus Structure
#LI-Remote
#LI-HR1
Requisition #: 343631
