Schedule: Full time
Shift: Day (United States of America)
Address: 10080 LAKE NONA BLVD
City: ORLANDO
State: Florida
Postal Code: 32827
Job Description: - Provides regular, standardized volume and referral reports, and volume strategy updates to campus and institutional leadership.
- Develops strategies to expand the program's referral base and retains existing business.
- Collaborates with campus and institutional marketing teams to promote the program.
- Manages the department's operating budget and monthly budget reports.
- Develops annual operating and capital budgets in conjunction with the campus and institution and implements corrective action plans for budget variances.
- Builds and maintains relationships with referring physicians and their office staff.
- Monitors and improves patient satisfaction and customer service, addressing complaints and safety issues promptly.
- Coordinates equipment and facilities maintenance, ensuring timely service and addressing issues.
- Works with appropriate staff members on new treatment techniques, methods, and equipment.
- Oversees staff, manages human resources issues, and coordinates training and coverage as needed.
- Monitors staff satisfaction and engagement, develops plans to increase scores, and keeps staff informed of relevant information.
- Ensures regulatory readiness by monitoring tracers and corrective action plans and updating leadership on progress.
- Participates in campus and leadership meetings as requested
- Other duties as assigned.
Knowledge, Skills, and Abilities: - Knowledge of operations for a hospital-based Radiation Oncology Center; including clinical, clerical, and financial functions
- Knowledge of marketing for a freestanding radiation oncology center
- Effective public speaking skills with the ability to articulate complex information in understandable terms
- Strong oral and written communication skills
- Ability to communicate clearly with all levels of staff within the department, physicians, hospital administration, and patients
- Ability to work in a matrix-management environment to achieve campus as well as institutional goals
- Computer proficiency, particularly in Aria; Microsoft Access, Word, Excel, PowerPoint, Outlook; and internet searches
- Project planning management skills
- Leadership and supervisory skills
- Knowledge of anatomical structures for localization
- Technical skills to accomplish the treatment plan proposed by the Radiation Oncologist
- Ability to think and respond clearly and quickly in high pressure/high volume environments
- Ability to work as a team member with peers, staff, patients, physicians, managers, and administration
- Ability to collaborate with multi-disciplinary healthcare providers
- Leadership ability, diplomacy, process improvement knowledge
- Ability to read and understand financial reports and facilitate cost management process
- Ability to work independently with minimal direction
- Scheduling and Training of Staff
Education: - Associate [Required]
- Bachelor's [Preferred]
Field of Study: - in business or healthcare administration, or in other relevant business or health-care discipline
Work Experience: - 5+ years relevant clinical or leadership experience in management of health care programs and/or outpatient services. [Required]
Licenses and Certifications: - Basic Life Support - CPR Cert (BLS) [Required]
- Registered Technologist - Radiation Therapy RT(T)(ARRT) [Required]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/msy4mja2
Pay Range:$79,402.93 - $147,697.47
